Mortgage Financial Services, Flower Mound TX

John Hudson was absolutely amazing through a very difficult transaction. I cannot thank him enough for all of his help and support. I highly recommend Mortgage Financial Services to all of the brokers out there.

Lori Haila
Venture Lending Group

Great communication, I always received a quick response and help to get things resolved quickly so that we could meet our closing date.

Pamella Sullivan was our agent and she did a great job! She kept us informed and updated throughout the whole process, it was fast and simple if you have all required documents ready.

If I could, I rate a 0 star. Very unprofessional, and they will end up doing you wrong at the end. Lack of communication, if you are a first time buyer, and have a lot of questions, this is not the people you should go with. Especially because as a first time buyer you will have a lot of questions, and they take forever to respond and to get all your paperwork ready. At last minute will tell you they are missing certain things and keep delaying it and then end up not answering.

I reached out to Steve Merka who originally helped when we purchased our home. We naturally thought when thinking of refinancing to contact him after about two weeks of now communication other than he would look into it O had to reach out to Kelly Haney who said he could tell us numbers in the same day only to find out after texting multiple times that we could see his read receipts and never responded after hours when he had said to give him give. Worst experience. No communication makes me wonder is this company going under. Why would you act this way with anyone.

Another amazing experience working with Sean Briggs, he and his staff always make it as easy as possible to achieve my desired result. He is always upfront and supportive throughout the process, will never look elsewhere. Thank you Sean Briggs!

We had a lot of questions about the home buying/building process. Craig was extremely knowledgeable and thorough when answering all of our questions and never got aggravated by our constant questioning. We were not once left in the dark about the details of our loans. What could have been a long and stressful process was nothing but smooth sailing. As home buyers, Craig was also a great advocate for us and really fought tooth and nail when something wasn't going right.

MFS gets it done. They have the easiest portal and submission process. The underwriters are knowledgeable and helpful. In some places the UW want to deny your loans. At MFS they help you come up with solutions to the conditions and explain why that condition must be met. Amber R is an amazing AE with a vast knowledge of every aspect of the business. She always responds in a timely manner and is an overall pleasure to work with.

We have worked with Shane Campbell on three occasions to both buy and refinance homes. He is tremendous to work with. He prepares you for the worst case scenarios and gives you the unvarnished truth so that you are not surprised when the final costs come in. His staff is equally efficient, intelligent, and personable. I have recommended him to at least a half dozen people in the time since we first worked with him. I can’t recommend him more highly to those that might read this review. I personally will not use anyone else. In a business full of people that sugar coat everything to get your business and make their money, Shane gives you the truth, gives you the best advice, and gets you the best numbers possible. My real estate agent made him a preferred lender after working with us because he was so good at what he does.

Nathan was extremely attentive and answered all my questions quickly, even on the weekends. That means a lot to an agent that works 24/7 and has a lot of questions after normal business hours. Thanks for being awesome, Nathan!

Craig Tatum and his team were awesome in helping me purchase my first home. Craig was patient, thorough and very responsive. I couldn't have asked for better help!

Sean Briggs made it an easy process to get our home refinance. Great help and awesome experience, if your looking to get a mortgage loan or refinance that’s your guy!

Amber and her team at MFS are always very helpful! Amber is very responsive and always gets back to you. I look forward to doing future business with them.

Shane was more than helpful and easily reached day or night. He gave us advice when asked and even gave us tips we hadn't even explored. Great person to speak with and explains everything in a digestible manner. Thanks Shane!

Tiffany Wallace and her team helped my family make the refinancing process easy and comfortable. Everything was explained to us and we were never pressured into any decision. I would highly recommended her team with this important decision. Thanks for all the help!

Pam Sullivan did a great job helping me get my investment property refinanced. Vert attentive and helpful throughout the whole process. Would definitely recommend and use again.

I have recently purchased a new home and my experience with April Thomas and the entire staff at Mortgage Financial Services was great. She kept us informed during the entire process and assisted us in completing all of the steps necessary to make purchasing a new home a reality. Not only did we close on our house, we closed earlier than expected. Thanks so much!

I was told it would be around $4000 to refinance, $6000 would have been acceptable (due to all the covid bs which was blamed for holdups) $9800 only assured me that someone got a heck of a kickback at our expense, very disappointed this round as had i been given this number from jump i would have kept shopping around.

Great service and extremely fast closing. Highly responsive staff and highly recommended. Will use again for my next refi or home purchase.

Cody was awesome! My husband and I were first time home buyers. Cody walked us through everything and answered all of our questions without making us feel dumb for asking them! We loved going through this milestone with mortgage financial.