MSI Dallas, Farmers Branch TX

Show room is very clean, organized and lots of nice samples. It was great experienced to visit the place, lots of selection.

Beautiful selection and superior customer service! Samples are generous enough to give an excellent idea of how the products will look in the space. Everyone in the showroom was extremely helpful!

If I could rate this company a 0, I would. We worked with ProSource to order through MSI and purchased two countertop slabs (purchased them directly for our kitchen remodel) three months ago. These counters were being discontinued so we wanted to make sure we ordered them quickly. Now, 6 weeks into our kitchen remodel, the fabricator goes to MSI to pick up the counters we ordered for fabrication. The fabricator is told that our order was cancelled (yet we had received no notification or refund?). Then, MSI “fixed” their error and tried to give our fabricator two cracked slabs of the same counter we ordered. THEN, MSI tells ProSource to tell us that they no longer make the counter we ordered in the size we ordered. Please keep in mind, MSI and ProSource still have our money during all of this. They will take your money and lie to you, folks! Both of these vendors are a nightmare. Don’t ever use them for your needs.

By the way, I’m still waiting to see that refund come through.

Emmanuel was great and he even let us in a little bit early for our appointment since we came in from out of town ask for Manny! Highly recommended

Emmanuel V. Squeezed me in and accommodated me to get an appointment when he learned how far I had driven to get to the showroom. He was patient, answered all of my many questions, didn’t push me any direction and was all around helpful! I’m very happy with my experience here!

Emmanuel was great help and was able to guide me in the right direction for my kitchen selection very pleased ask for Manny

We had a wonderful experience at MS International! Our sales associate Ines was very knowledgeable and patient. She knew the product very well and was joy to work with.

Good selection, Good pricing. Excellent customer service. Best supplier we have worked with in Texas.

Everyone was friendly and courteous. The showroom was very clean and organized. They have a great selection to choose from.

I had been to three granite shops yesterday. At MSI i was greeted at the door and personally walked to the begging of the quartz isle with a full description of exactly what each isle offered. Both ladies at the check-in desk greeted me and helped me all the way through the process. I would recommend MSI to my clients. I am a realtor and help many clients with the selection process. I will see you again MSI. Realtor-Michael

Mayra Q was fantastic! She has incredible knowledge of the products. Immediately shared pertinent information about our quartz. Mayra was helpful, friendly, had excellent taste and was very personable.

Alexis was very friendly and greeted me upon entering the showroom. My G. C. /stone fabricator sent me in to check out stone slabs. I liked the way they had the stone slabs displayed in rows with the full slab visible. They also have a great selection of quartz with a full gallery of finishes for those as well. Overall a great experience and reasonable pricing that I received from my G. C.

Enjoyed visiting MSI to see their vast variety of countertops and tiles. The staff was very pleasant and helpful and let me take some samples home.

Very professional staff and very helpful. Great inventory of beautiful granite of various levels. Beautiful showroom and very easy to find the facility. Highly recommend you give them a visit if you are in the need of granite, porcelain, marble etc.

Incredible inventory of various countertop stones. Staff set up to help and did an awesome job. Seem to have a good working relationship with contractors.

Super nice staff. We’d already decided we wanted to work with quartz so it was really simple to go in, narrow down to 3-4 that we wanted to see a full slab of then get some samples of the final selections. Valentina was great. Love that they are open on Saturday.

Friendly people that will give you help and advise. I think anyone goes there needs to know is this place is a whole sale. Which means they do not give prices to the public only to the contractors. The public can go and look and pick out what they want their contractor to use.

The Service & Staff at MSI is top notch
They are so well informed in providing comparisons & information on various products they carry. Very helpful & caring staff.would always consider & recommend, not to forget amazing choices of slabs & safety helmets provided for each client slabyard visit. Loved it

Excellent facility for viewing product displays in their showroom as well as the vast warehouse for viewing slab goods.

Veronica was awesome helping us finalize our tile choices! Very patient and great suggestions on selections.