NATiVE Solar, Dripping Springs TX

Taking down and then replacing 78 solar panels after having my roof replaced is not an easy task and it cannot be rushed. Native did a wonderful job as they carefully detached each panel stored them on the property and then returned to install. All while making sure each panel is reconnected and working properly. The team was polite and professional. Thank you Native

Native solar motto; to cancer survivors: we won't put it up unless you can get it up!

Native helped us with a commercial installation at our warehouse in 2018 and has maintained it ever since. Great service and experience.

I met Amber and the team at Native Solar when they came to the Helena, MT area. They are professional, thorough and very knowledgeable about the solar energy process. They handled everything seamlessly and kept me informed of the process throughout the project. I was even able to schedule the installation while I was out of the country because they took care of everything. I'm very happy with the team and am glad I switched to solar energy!

This team is fantastic, will provide timely education years after your system is purchased. I have a 7-year-old system that has never caused us any headache, worthy investment and reputable company with great people like Derek

Got my system put in during Covid, so there were delays in equipment so therefore delay in installation.

The installation was outstanding with very professional technicians on site and available online.

System has been working great for me and I’m very satisfied with my experience and purchase from Native solar.

We are quite pleased with the installation both in terms of quality and the effect it is having on our electric bill.

Native Solar is a professional organization and I am convinced that we made the right decision in choosing them for our system. They have been around for a long time and know what they are doing. We actually received a quote from them in 2013, but decided we couldn't afford it at that point.

They did a site survey and recommended a combination of equipment that would work best for us. They are not locked into one brand of equipment, so they can make the right choice for your installation instead of just trying to make what's available from one vendor work for you.

We purchased a built-in car charger as part of the system, so now we can power my wife's car at no cost as well.

In short, these people have the expertise to do your installation the right way.

Addendum:

Be sure to ask about Critter Guard installation when getting your system quoted. We discovered a weak point in the installation within the first month.

Our installation worked perfectly until I was notified that a third of my panels weren't communicating with the controller. They were not generating any power, either.

Native's service people came out and repaired a spot in the external wiring where a squirrel had chewed through our wiring that disabled the panels. They recommended that we get Critter Guard installed to prevent this from happening in the future.

It ended up costing us an additional $2200, which was kind of an insult after just having paid $90k+ for the system.

I felt like the possibility of damage should have been brought up when the initial quote was done. I certainly would have paid extra for the Critter Guard to be installed at the time of system installation rather than having an outage and having to have it added later.

Great Solar company. Installed my solar system with battery backup and Savant smart modules. My area lost power for a week last month, with the batteries and solar system we kept producing and using power throughout the outage. Highly recommended company.

When our original solar installation company went out of business and left us with a nonfunctional system, the NATiVE Solar team stepped up and got everything going smoothly again. NATiVE has been there for us ever since.

My whole experience with Native Solar has been amazing! After checking with several installers, we decided on them because they took the time to really listen- and thoughtfully answer. And through our interactions, we found they really get the whole process at a very deep level- from solar to batteries to gensets and how they all interact- and also how they can be installed to satisfy our energy requirements, according to Austin codes. Casey and Derek were both fabulous. Derek in sales and operations and Casey on the actual installation. Ours was a fairly complicated install, and it would recommend Native Solar without reservation.

I wish there was negative stars to rate my overall opinion of my decision about the investment of these panels
05.09.2023 2 years of regrets.

Native Solar's people like Joseph Browning and, the master electrician, Eric really helped us in correcting the solar system that was not installed correctly. Native Solar was able to coordinate every aspect in getting our Generac system up and running properly.
If you are having trouble with your solar system, you would do well to call Native Solar in Austin.
Don and Robie Nagai