Neil's Auto Air Service, Houston TX
| Address | 1306 Judiway St, Houston, TX |
| Phone | (713) 688-2691 |
| Categories | Auto Repair Shop |
| Rating | 4.4 7 reviews |
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Neil's Auto Air Service reviews
7I took my car to Neil's because of all the great reviews, and I wanted my AC to be fixed correctly by a mechanic that strictly worked on AC's, this was back in 2021, I paid for a new ac and condensor, after getting the car back, the car seemed like it wasn't as cold as it should be, so I took the car back not once but twice complaining of the issue and both times they stated that everything was fine, so I just accepted it and moved on. Now today in 2023, I have my car at a different shop for a new radiator and this mechanic just informed me that the condensor has a small leak! That's probably been the problem this whole time, so now here I am again having to pay for another new condensor.
Neil was able to diagnose low freon, refill with dye to detect leaks, and get the AC back to normal within 10mins with time to get back to lunch.
Very honest and straight to the point. Came here two years ago and still no complaint In regards to customer service and honesty. I highly recommend stopping by to get your A/C checked out. It's worth your piece of mind.
I didn't get to use their services but I give them 5 stars for the honesty. I had gone to a different shop and I was told the blower motor and the resistor had to be replaced however Neil advise to not waste my money buying unnecessary parts as it was not going to solve my issue, it appears to be one of the blend door not working. Unfortunately that is something he doesn't work on and kindly referred me to another shop
If you need a knowledgeable person that has the experience this is the guy. Great service, affordable price and trust guaranteed.
I wouldn't take my vehicles anywhere else. He is an hours drive from me and worth the drive.
My AC had stopped blowing cold air and I was quite worried after searching I came across Neil’s Auto Air Service and trust me* when I say Neil is an exceptional individual he is very professional, knowledgeable and honest. He diagnosed my car throughly and told me* I was low on Freon. I highly recommend going to Neil’s because there are very few mechanics who will tell you the truth.