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OC TRIPLE I SERVICE CTR LLC, Van Horn TX

Address 101 W Broadway St, Van Horn, TX
Phone (432) 284-0746
Hours 12:00am-12:00am
Categories Towing Service, Auto Repair Shop
Rating 4.4 18 reviews
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OC TRIPLE I SERVICE CTR LLC reviews

18
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Lynn
September 20, 2023 4:15 am

I had a flat on my trailer and AAA wouldn't cover it and the service they recommended wanted close to $500 to come out and service me on the instate. I saw them on my search and they did it for $125 and was they in 15 minutes. Turned out the spare was bad so had to spend the but got the tires very next and I was on my way. Very friendly and knowledgeable, great to work with. Highly recommend them for roadside or tires needs.

Lee
August 27, 2023 8:13 pm

I’ll be damned if these folks aren’t the most reasonable, kind and polite shop in town. Helped me diagnose my axle issue, and gave me a tow into El Paso for a fair price.

I’ve got their number saved for all my future west Texas breakdowns!

Tyler
August 11, 2023 3:35 am

Came way out and towed my back to van horn at 2am then helped my work on it once we got back to the shop. Great guys great prices

Erika
August 03, 2023 2:37 pm

I had an issue on my rental vehicle recently and OC Triple I came to my aid. They were a Godsend. Timely and professional. They made sure I was comfortable and safe. I will definitely call them again should I be in need again. I highly recommend them.

Riley
July 25, 2023 3:53 pm

OC TRIPLE I SERVICE IS THE BEST! Picked me up at 2am and drove an hour to my house. Responded immediately to my insurance company so reimbursement wouldn't be delayed. Thank you Omar!

William
July 10, 2023 12:37 pm

Omar and his wife Cora (unsure how to spell - sorry!) are the GOATs!
We broke down about 30 miles past Van Horn and they were there so quickly to pick us up and tow us back to their service centre. They looked out for us in every aspect - kept us safe and were incredibly informative about the car. They were professional, helpful, and kind. They kept in touch with us once we were back on the road to check in on how everything was going. They were a pleasure to be around and we are so grateful they helped us out.

We would absolutely recommend them if you are ever stuck in west Texas!

Walter
July 06, 2023 2:35 pm

Call this place to get a used trailer tire and I was 50 miles away and they tried to charge me $1200 for a used trailer tire

Brian
June 28, 2023 4:18 pm

I was stuck in Van Horn on a holiday and needed to get back home to Houston.

I called a number of places in Van Horn that said they were open 24/7 and none of them answered the phone. I left voicemail messages and none of them even returned a call.it's been 2 days later. One guy with the word "TIRE" in his business name said he doesn't do any tire work.

I called OC Triple I and Omar agreed to meet me. He got me back on the road in short time and truly saved the day.

Bradley
June 28, 2023 2:15 pm

TRAVELERS BEWARE!
as a mobile diesel tech with roadside experience, I can tell you some of the easiest money you can make is battery changes. My wife was forced to get a hotel with our kids and dogs, and was assured by this company (employee unknown, as they didn't answer with their own name or the name of the company) that he would be there at 8 a.m. To attempt repairs. I was over 6 hours away, so could not help her. At 830 a.m. My wife called and he said he was halfway to El Paso with a tow job, and had no intention of telling my wife. He told her "it's just a battery, get a jump and go to Napa". So she took his advice and instead called Napa, who not only brought a battery to her for the normal fee, but installed and tested it. In short, if you're in need of simple repairs, call Napa. Their delivery employees are more helpful than this shop. I would recommend calling ANYONE other than this store, because they're clearly only useful for towing.

Kris
June 14, 2023 3:32 am

Told us $85 for a used tire that had damage on the side wall. We accepted since no other shops in the area had our size and we were in a tough situation. They repaired the side wall damage on the tire they were selling us, put it on, and then said it would be $110 because of labor and disposal. Then as we were leaving said that if we pop to call them for a tow.

Daniel
June 08, 2023 5:39 am

We have travelled from Australia Bought a car and we had trouble with it trouble with it today we've driven from LA they were able to tow and help us out all this afternoon for over 3 hours I could not give a better review for you for this service centre in towing thank you very much for your help from Daniel and Adrian

Chris
May 29, 2023 2:43 am

Omar saved us in our time of need! We are grateful and blessed that he was there and had a tire that got us where we needed to go.

Christian
May 20, 2023 12:37 pm

Omar and his family are wonderful people who get the job done, day or night, rain or shine! I wasn’t just a customer, I felt like family. He went above and beyond to tow my car from Van Horn to El Paso, he helped me get a rental, and he had awesome recommendations for service and lodging. Omar knows everyone in the area, if you have to get towed anywhere near van horn, pecos, or El Paso, his team will answer the call when everyone else is taking the day off. He can get anywhere, haul anything, and see to it you are taken care of. He followed up with me during my entire stay to make sure that I was getting the help I needed from his recommendations. OC triple I service is the epitome of quality Texas hospitality.

Emmanuel
May 14, 2023 4:50 am

Super helpful, knowledgeable and friendly. Definitely the go to place, they will take care of you!

James
May 01, 2023 5:36 am

Omar treated me like family during a difficult ordeal after my car was immobilized when it was struck by retread spit out from a semi truck on a windy evening in Van Horn, TX. He was calm, professional, and provided me with sound advice which prophetically came true. The next morning, he and his kind-hearted wife towed my car 130 miles through a dust storm to El Paso, the nearest city where my car could be serviced. On top of that, they charitably drove me several miles to a rental car facility after I dropped off my vehicle. It's rare to find such genuinly compassionate and sympathetic customer service these days. I truly feel blessed to have met these wonderful people at a very stressful time of need in my life. I highly recommend their services.

Alan
April 17, 2023 5:57 pm

5 star service without a doubt broke down in van horn got me back on the road in less than an hour my belt snapped and tensioner was the issue he got it going asap recommend his service

James
December 27, 2022 2:38 am

Amazing people who genuinely want to help with your car troubles. After hitting an animal outside of Van Horn, my family was stranded for 4 hours on I-10 late at night waiting for a Tow from our rental company. Unfortunately, they were unable to locate a service provider in a timely matter. We called OC Triple I as they were calling it a night and getting ready to turn in. They got to us in 30 minutes and towed us all the way to El Paso. Can’t stress enough how thankful we are to them. Thank you!

James
October 09, 2022 2:23 pm

The bearings on my trailer failed and I needed someone to change them out. When I was at Napa buying the parts, they recommended this place. He was out on a call but met me at his shop in less than an hour and did the job asap. He mounted a trailer tire for me as well. I was back on the road headed home in no time. He showed up and did the job at a very reasonable rate. Thank You!

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