Office Depot, Houston TX

Found out a lot of stuff that was good from that place. I did not even know about literally five minutes from my house. I wish I’d been using this place for a long time. Thank you, Office Depot.

Rude staff, including the store manager. Their new fedex policy only allows to ship packages 40kbs or less. I've shipped heavier than 40lbs boxes from this location. Looks like they don't want to do heavy work at all

Jordan was extremely accommodating and friendly.
He also priced matched our item and the transaction was prompt.
10/10 - Highly recommend this location.

Jordan and Jesse were EXTREMELY helpful and pleasant! Office Depot stresses me out but these two men made it an easy fun trip!

Very helpful staff! They worked with me to find the right product and best price. I literally couldn't have finished my work today without the their help.

Associates are really helpful and friendly. I always get asked 'can I help you' as soon as I walk in the door.

I arrived here after leaving a competitors place. The young lady at the printing area was extremely knowledgeable and courteous. I gave her my order and she was straightforward with pricing and options. I had my young son with me and she was polite and answered the 100 questions he was asking. Made him feel seen and heard. Thank you so much. Highly recommend.

Angelica the customer service representative that helped me in Business services, Did what she was supposed to do, when she was supposed to do it and how she was supposed to do it awesome job

Office Depot is absolutely my “go to” place for ALL of my office supply needs. Everything I need/want at fair, affordable prices!

Immediately helped by Zac as soon as I walked in. Excellent, professional, and found the best product for me very quickly. Also helped me set up rewards and showed how much savings a person can get by registering for rewards program. Definitely will be back to shop in the future. Good Vibes

I take all my office and business needs to Office Depot in Webster, Tx. They ‘git er done. ’

This is the most retarded operation ever. I submitted a print job late at the night through the office depot online account. It would not allow me to use a regular credit card. It was either the office depot card or paypal. So my order was put on hold twice. This morning I called customer service to get it resolved, and an $18 print job turns into a ridiculous waste of 45 minutes on the phone and two different customer representatives who refused to patch me to an office manager. Their solution to the issue is me driving to office depot, pay the $18, then leave and come back to pick up the manual. This is like Domino's asking you to go pay for the pizza first, then come back and pick it up later. Is office Depot really that behind the times when it comes to customer relations and service? You already shut down the location on Bay Area and I-45, let's see how long it will be before Office Depot joins Blockbuster and Radio Shacks in the "Has been" line up.

Zach is exceptional when it comes to customer service.

I went in to buy a new printer. I wanted one of the EPSON refillable ink ones. I could not wait to leave my bulky paleolithic CANON PIXMA in the past. I hated spending $90 for new (half filled) ink cartridges.

Not only did Zach share an in depth review for the EPSON 2850 and other liquid intake printers, he handled the transaction with a high degree of attention. He managed to help me save money numerous ways (I turned in my old printer (-30), I was a teacher, I turned in old ink cartridges, and I used my rewards) - Not to mention the printer was listed at 249.99 vs Costco's listing at 279.

After purchasing additional black ink for $19, my total after tax was $256. My wife and I are yelling across the house about how excited we are to try the new printer after having great experience from Officedepot and Zach.

Thanks again!
Tanner

Great experience. Staff VERY helpful & friendly. Prices are at a premium vs.a big box store but the staff here is very friendly & courteous unlike big box stores.

Sales associate Zachary did a very very good job helping me where the website just fell on its but didn't get the job done. You might want to think about your website being improved. When I can't figure out whether or not something is powered by a USB cord batteries or 120 volts, you got some issues!

Jesse in printing is awesome! Great customer service! I came in shortly before closing time and he helped me with a printing job that needed some technical assistance to exactly how I needed it. Much appreciated.

Aida Is AMAZING! Very kind and professional. She listens and gives advice on what she thinks is best.

I was in the printing area making scans and large copies and the nicest lady helped me. She was nice and friendly and happy to help!