Office Depot, San Antonio TX

Wow! I just left Office Depot! I needed to fax 2 different documents, one was only 2 pages and the other was 20 pages. When it came to pay, it was just over $40.for a fax! Really? What exactly am I paying for here? Prices are not listed any where. When the man told me the price I was shocked. He THEN proceeded to show me the price sheet saying they should have shown me that first. Well they didn’t, and of course I still had to pay for the service. I could have mailed it for $4!

If i could give this store 0 stars i would beacuse my experience was horrible 2 days ago i went to place an order of bussiness cards the employee tells me what to do and that i have to text a # and i did, after waiting 10 min they attend me and ask me what they can help me with i explain what i need they tell me they have a special of 500 cards for $ 9.99.he told me that i had to wait for a empolyee to be avaliable to attend me and see what i needed so i wait another 15-20 min and saw no one attended me and before i left i told the employee that i sent the card i needed to their email the employee said ok and i thought my order was placed (in other stores i have visted i only have to attach a picture of what i need which was a card) so today i called the store to check the sttus of my order, so the employee who answerd the phone put me on hold while he transferd me to print deparartment which took him 5-8 mins so that an empolyee from the print department answerd the phone which tells me that theor is no order or emial with my order after giving him my email adress he found my emial and explains that i have to go by the store bc no body proccesed my order. So i went back to the store to try to place my order. Once again i follow the instructions on the sign after a while a lady came to help i also explain to her what had happens so she told me the offer of the 500 cards for $9.99 only apply on online orders something that the first employee didnt explain. She said if u order online it takes about two weeks to get to ur home. But u can place ur order now for 100 cards and it will cost $10 but it cant be done by today u will need to come back tomorrow tk pick them up. Also she said if u want 500 it will cost you $50 at the store.
HONESTLY THE STORE MANAGER OR WHO EVER HIRE THIS PEOPLE NEED TO REVIEW THE PERFORMANCE ASAP. ALSO MAKE SURE THEY ANSWER CUSTOMER QUESTIONS AND NEEDS RIGHT. NEVER WILL GO TO THIS STORE AGAIN.
(I HAVE USE OFICE DEPOT AND OFFICE MAX SERVICES BEFORE AND NEVER HAD ANY ISSUE).

Maddie was terrific and helped me print what I needed! Highly recommend her service! Very knowledgeable and friendly:)

This Office Depot is the worse one in San Antonio. Do not even waste your time. I called the day before for an order to pick up next day. I was specifically told it would be ready and it was not. The lady at the counter clearly doesn’t know how to do her job and the manger Brian doesn’t care about the customer and their needs. The Office Depot just a bit further down on 410 will print for you on the spot and not be jerks about it.

Awful service, was in there for a simple fax, walked out after 20 min and no fax done. Signing in was a pain, what happen to an old fashion line? Felt bad for the older customers who where confused too. I think I will take my business across the street.

Please avoid the computer repair service they are advertising. Rude guy, tried to make me feel like I stupidly broke my laptop, lied about what it would need to be repaired (sticking key; "needs a new mother board"?), very unpleasant encounter. This is a nice store that just needs a better computer staff if it wants to do this type of business.

I took my pc to get fixed because they have a sign outside that says they fix pc's, they said they don't fix hardware and that it was best to buy a new pc, I said no thanks I'll just go somewhere else, I took my pc to Altex and they check my pc for free and said I needed a new power cord 9 dollar fix! So yea don't go here to get your pc fixed.

Love this place. Try have amazing product and fantastic customer service. Very organized and clean.

The print shop is lazy. I took a simple project to have cut down and the kid at the copy shop made it sound like an 8 hour project. I took it to another printer that is in Stone Oak and they finished in 10 minutes. Don't be a lazy employee and learn to use your equipment.

Don’t come here if you want something printed. We waited in line forever for only one customer in front of us without even being acknowledged, then the lady said we needed a “copyright release form” to print some characters. She clearly just didn’t want to help us out, it was a complete waste of time.

Absolutely the best service ever received at any office store. Tom was our sales representative and he loaded the merchandise and made sure we had everything and then went through the checkout process verifying prices are even walked outside and loaded the vehicle. If you don't get this service at other retailers your missing out

We had a great experience at Office Depot The manager, Penny was AWESOME getting the proper person to assist us with our situation. THANKS TO PENNY AND STAFF!

I have been coming to this location since Office Max closed on De Zavala. I mainly come here for laminating and have only had two bad experiences with bubbling. The prices have gone up and that kinda stinks, but I will still continue to do my laminating here because other places I have gone for lamination have ruined so many of my pictures.

Had what I needed & coupon was honoree, but then register charged full price. Cashier did correct the problem in a very understanding & apologetic manner though.

This location is the worst Office Depot we have ever been in. You have to walk the complete store just to find sticky notes for they have them in 2 different areas of the store and forget buying a AT-A-GLANCE 2019 Daily Desk Calendar that we have bought in other nice Office Depots in the DFW area. The employee we asked for help from was no help at all for to him we was looking for a hanging calendar. We told him thats not the same thing and sat all the other items we was going to buy for our business and walked out. I would rather go anywhere else but this trashed unorganized store. Plus the male employee had body odor so bad you had you hold your breath.

Before entering I told myself, better go somewhere else, this Office store always has terrible service. Then I said, maybe they have improved. Nope, still the same horrible service.

It is okay store where I normally go to buy some cheap electronics and varied school supplies. However lately I haven't been finding what I am looking for, mainly getting a lot of the same thing just in different color.

Very rude cashier for Printing/Copying. Young girl looked very confused and overwhelmed. She didnt ask if she could help me, but stood for a second staring at me. I asked her, "Are you ready to help me? " She says, "I guess! ".

Called yesterday to get some information on getting some papers printed and bound for an upcoming test. Both people I talked to on the phone were rude and treated me like I was stupid. Ended up going to FedEx to get my stuff printed and the lady there was very helpful and professional. I will chose FedEx over office depot for my printing needs every time now.

Gabriel was extremely professional and helpful in assisting me with my printing needs. They went above and beyond to get my order they I requested.