On The Grind, New Braunfels TX
| Address | 997 TX-46, New Braunfels, TX | ||||||||||||||
| Phone | (830) 310-1776 | ||||||||||||||
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| Website | otgcoffee.com | ||||||||||||||
| Categories | Coffee Stand | ||||||||||||||
| Rating | 4.1 9 reviews | ||||||||||||||
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Similar companies nearby White Rock Coffee Express — 4216 Abrams Rd, Dallas, TX 7 Brew Coffee — 6821 Slide Rd, Lubbock, TX 7 Brew Coffee — 3000 W Trenton Rd, Edinburg, TX 7 Brew Coffee — 6202 I-35, San Antonio, TX |
On The Grind reviews
9Not sure of his name but there’s one employee there that has the most wonderful customer service. Definitely need more people like him!
My go-to coffee spot. I've filled up many punch cards here. Excellent service and SUPER kind staff. Great for sweet coffee/beverage drinkers, but they also make an AMAZING Americano.
UPDATE
It has been a year since I left this review. A lot of the people who used to work there don’t anymore and there are new people there now. And these people are still amazed balls with a side of sauce … these days I’m doing a blended piña colada Red Bulls with no cream and extra pineapple. Good stuff good people good place!)
These folks are amazeballs with a side of sauce!
I don't know what it says about me that they know my order on site (at 3 locations in two towns). Other than I love me as extra hot Ripper and a pupcup on Fridays!
Shows what happens when you are good to people and give them the freedom to be themselves.
Thumbs Up for all!
Best.coffee. Ever! Not sure why anyone would drink coffee from anywhere else! Mexican Mocha has been my favorite for 4 years! My pup loves it here too!
Did a great job! Very personable. First visit to this location and quality of drinks selected was very consistent with visits to other locations
Just got coffee, CHARGED TWICE. TRIED TO REACH THEM FOR REFUND OF SECOND TRANSACTION BUT NOPE. NEVER AGAIN! FIRST TIME HERE, LAST TIME HERE. If you like paying double for coffee and then can't reach anyone for a refund this is your place. Smh.
Love their coffee. I am a traditional coffee drinker and even plain black coffee taste fantastic.
I was already having a great day when I stopped into OTG 46 but Hanna made my experience even GREATER! Talk about everything you want to recieve in a customer service interaction. A friendly smile, cheerful attitude, professionalism, competent, courteous, and attention to detail. I was recited my order, given a stand card without having to be asked, straws, clean cups not soaked in spilt coffee the overall visit was amazing. Employees like her are few and far between and I hope management values you her for her passion for customer service. Thank you Hanna, we live near the 3009 location but would visit you anytime we are in New Braunfels!
For the 2nd time they serve me regular milk instead of oatmilk! No extra espressos shot neither I’m lactose Intolerant!
Whenever you place the order they will repeat it to you completely wrong like they are not listening
Not going back and do not recommend anyone.