One stop auto service, Porter TX

Brought my truck in for an alignment after having my front suspension completely rebuilt and paid $150 for something that felt like they didn’t do good enough. I came to that shop with one of tires having positive camber and when I went to pick my truck up it still had positive camber so I asked to see the info sheet that shows what was adjusted and how much it was adjusted only to be told that they did a string method alignment. The owner also mentioned that he took it for a test drive and it drove straight after the “alignment” and on my way home I found myself pulling the wheel to the left a bit to stop it from drifting to the right. I feel as I paid for nothing and almost feel scammed out of $150.

If I could give 10 stars I would.my AC in my Range Rover went out month before my move to Florida in Aug.they fixed it and my AC working better than ever. Hate we in fl and have to find new shop in future. But highly recommend them!

Will LIE to you then request more money claiming your vehicle is fixed/ready when your vehicle isn’t even fixed. If I could give negative stars I would. Do not use this shop. Lies after lies with him.

Right at a year with our vehicle at his shop & it still isn’t fixed but claims to be every time we have picked it up. Waste of our time & money to use this shop. Save yourself and do your research before going to this shop. He would claim our truck was in the lift & we would drive by & it was in the back of the yard & hadn’t moved from the last time we drove by. $4500 gone because he can’t be honest.

Richard doesn't know what he is doing. He was supposed to change the cam sensor, Knox sensor and crank sensor. I was told doing this would make my check engine light go off so I could get it inspected. When I picked up my car the light was still on. He said drive it 50 miles and it will reset itself. I drove 80 miles and the check engine light is still on. I took it to O'Reilly's and they said it still has a bad cam sensor. I took it back and he replaced the cam sensor again, light still would not go off. He takes it to the dealership and now says the PCM computer is bad. I already overpaid for the sensors. 25 dollars parts and he charges me $1028. I wasn't paying him anything else. He was supposed to change the oil but when I picked up the car the oil light is now on and no oil in it either. He tells me it being out of oil burned up the sensors but my sister said it was full of oil and the oil light was not on until I left his shop. He did not diagnosed the problem correctly. Plus my check engine light is still on. I asked him for a itemized bill and he was supposed to email it to me. Never got it. I need it to try to get an inspection waiver. I will never recommend this shop. I still can't get my car inspected or get tags. He marks up parts way too much. Never trust him. Very dissatisfied. I didn't have a 1000 dollars to throw away.

This auto repair shop is just simple the best
Always ready to help keep up the good work 1 stop auto service

I do not recommend bringing your vehicle to be serviced here. Save your self time, money and stress by avoiding Richard at all costs. Poor excuse for customer service once he has your vehicle and definitely once payment has been made. The quote given didn’t match the payment due once I was called to pickup my vehicle. Terrible owner and experience overall. Never supporting this local shop again.

I wish I could give zero stars. Richard and his incompetence cost me around $1900. He misdiagnosed the problem my jeep was causing and told me I needed a new radiator and an aftermarket transmission cooler. Luckily I took the car to a reputable mechanic after dealing with Richard, my transmission was about to overheat and go out due to the shoddy work performed by Richard and his guys.

I brought my car to One Stop Auto Service because I found some milky trans fluid on my driveway. Richard lied and said my transmission cooler had failed inside my radiator, told me I needed a new radiator and trans flush. I trusted him and paid $1280 for a new radiator and trans flush. A couple days later I have milky trans fluid again so I take it back to him. He says I have another trans cooler that has failed and wants to bypass stock trans cooler and install aftermarket stand-alone cooler and another trans flush. I trust him and give him $600 more for the parts and labor. One day goes by and milky trans fluid again. I've had enough of Richard at this point and realize he has no idea what he is doing, maybe a touch of dementia even.

I take the Jeep to Best Automotive of Northpark, they diagnose it as a leaking trans dip stick and a/c condensation is dripping and pooling on top of trans and getting inside mixing with trans fluid. Furthermore they explain to me that I was scammed by One Stop Auto Service as there is NO TRANS COOLER IN THE RADIATOR AND THE AFTERMARKET TRANS COOLER WAS INADEQUATE TO COOL MY TRANSMISSION!

I confronted Richard about this very respectfully hoping to re-coup at least some of my losses. Richard did not have the decency to even admit his mistake, insisting that "every part you paid for was installed. " The problem is, I DIDN'T NEED THE PARTS! He said maybe i could bring the parts back and possibly get a little bit of money back but he wasn't sure? I asked if he had my original radiator (which had no issues) and he said no. Avoid this place like the plague! I'm sure he will respond to this with more lies, but I have the receipts to prove everything!

Great service, Mr. Richard was every helpful, and answered any questions i had about my truck. I definitely recommend y'all coming here.

My daughter gave this man 900.00 for a Cadillac converter and did not give a reciept, she asked for one he said he had it all in his computer if she ever needed it. He sent her home 3 times and said her car was fixed and never fixed it. She took the car back then blamed it on COVID said he couldn't get the part, and he would call back when the part came in. It's been a year no call back, no converter, so now she can't get tags or sell the car, nor drive it. Don't use these people they act all christian and good people. But these people have 7 other criminal cases against them in Montgomery county including my daughter's for taking people's money and never fixing the vehicle. Look him and his father up they have been in prison for the same thing.

Sadly wish I could give 5 stars as customer service is great but I paid a good amount to support a small business and got my CV axles fixed and they didn’t even last 3k miles and now in a different state and I have called and left a message and nothing and here I am having to spend more money to get them replaced but someone else.

I had a very small mechanical issue and they took care of it on the spot. No waiting. Friendly service and very reasonable rates.