Optimal Pain & Regenerative Medicine, Arlington TX

Tired of Dr's just wanting to take my money, cost me 75.00 for a visit and nothing to relieve my pain. Treat me as if I am not in pain, I wished they could just touch me and feel the pain my whole body is in, when it hurts to sit, walk or lay down. All they want to do is injections so they can get more money and can't tell you if they will work or not! Well, I don't have the money to try something that may will work or may not. What are you supposed to do when you are in pain and you can't afford these high dollar injections that may not work? Someitimes think it would be better to just end it and I won't have pain anymore! If I wasn't in pain I would spend what little bit of money I have to see a Dr. Just a waste of my money and time!

Emily is the greatest. From the minute I met her she had the biggest smile and was so friendly, yet very professional and made sure she made the necessary notes for Dr. Berlin. Emily is so sweet, I just brighten up when she comes in the room. She’s the best.
Judie Cox

Dr. Berlin is the most rude, unprofessional doctor that I have ever encountered! This was my first time seeing him. I am new to Texas, and in need of a pain management doctor. He is very nasty, rude, dismissive and has horrible bedside manner. He made me feel like I was nothing because I was in pain and needed a pain doctor. I had major back surgery, and have legitimate pain issues. He will treat like you are a nothing off of the street. His staff is just rude as he is! I was told by one of the people in the waiting room that he has lost plenty of patients because of his nasty attitude. Please use your insurance or money elsewhere!

As a former patient of Dr. Cottingham (a previous partner of the practice that moved to a different state - pretty much the kindest doctor I have ever had), I didn't necessarily feel beholden to staying on as a patient within the Optimal Pain practice. After asking several nurses at a couple of surgery centers around town (I was having surgery due to other, unrelated health issues), I was greatly encouraged. Every nurse had positive things to say about Dr. Berlin both personally and professionally - which was not necessarily true for every doctor about whom I inquired with the nurses (lol). I decided to schedule and was able to get in to see his PA, Shawnda, within 2 or 3 days. She was kind, attentive, thorough, & genuinely listened to me; she made me feel as though I had a voice. I have counterintuitively found, that empathy and compassion are not always standard in a pain management doctor's office. But Shawnda immediately sent an emergency referral to a surgeon of MY choice, so that I could get in ASAP. I appreciate that Shawnda recognized that there was no point in me wasting more time and money to come back to see Dr. Berlin for him to give the same opinion as hers.again - doing what was right for me rather than fleecing my insurance company (and me) for the cost of another office visit. When the surgeon I ORIGINALLY chose did not work out for me, Dr. Berlin's office did not write me off as someone else's problem. His medical assistant, Paige, worked quickly to get me in to see another surgeon. While I still have not seen Dr. Berlin - my mom (who was also a Cottingham patient) has had a couple of procedures with him. She has only good things to say and has been very happy under his care.from me for the efficiency & care of the staff; for Dr. Berlin from my mom!

Dr. Scott Berlin was rude unprofessional and extremely dismissive.
Read his reviews on other sites you will see.

Dr Michael Phillips knows what he's doing. He found things on my MRI that the other doctors never said anything about it. I am so glad I had to leave due insurance issues. God has really blessed to be referred to Dr Phillips.

I have been coming here for a very long time and I have never had anything but the best care from all that work here. This is a very clean, and well run office with nothing but professional's. I would not go any where else. They have helped me be able to do things that I couldn't for a long time. Spinal injections, neck and wrist injections too.

This was my first visit with Dr. Berlin and he put me at ease immediately. He is very easy to talk with and look forward to addressing my problems with him and his staff.

Dr. Berlin was a life saver. When I first went to him I was in severe pain and he has worked with me and I am now feeling like a human being again. He does not waste your time and his office staff is also very helpful as well.

They have been taking care of my medical needs for over1.5 years now. I can only say that they are very professional, extremely knowledgable, and strive to take care of their patients. I can see of going to any other medical facility for this type of care. Dr. Berlin is without question one of the best Dr's i've ever seen. I could write for an hr on just how good they are, but just go and see for yourself. You won't be disappointed

Dr. Berlin was very nice very effective and very efficient the staff was very fast and effective and efficient also nice pain management office.

My wife, Tana, saw Dr. Berlin because his partner Dr. Cottingham had retired. She thought he was well informed of her condition and comfortable with his continuing her care.

Dr. Berlin has been my doctor for over 10 years. He has always been kind, thorough and provides up to date care. Thank you Dr. Berlin for helping me.

Dr. Andrew Cottingham is the best! He will be leaving this practice in Mid-June and will be missed. The staff is wonderful and I would tell anyone in paint make an appointment. I have been with Optimal Pain for over 14 years.

Doctor Cottingham put me quickly at ease with a thorough explanation of what was wrong in my back and details on how the treatment would proceed. I was very fearful going in to the appointment but left feeling calm. Thank you Dr. Cottingham and your excellent staff.

Dr. Cottingham works wonders for me. He is very caring and personable, but most importantly he has delivered results time and time again with
precision placements of injections over the years to my spine, knees, heel and hand.

All of my questions were answered. Dr. Cottingham was easy to talk with and provided informative information in an easy to understand manner. All staff were friendly and helpful!

Never was able to get to a point that help! The staff is rude and impossible to deal with NOT RECOMMENDED!

Everyone was polite and friendly.
Doctor Cuttingham was well informed about the options of pain management. I left his office feeling confident about doing any of the procedures for managing my pain condition.