O'Reilly Auto Parts, San Antonio TX

This place has had everything that I've needed for several different vehicles whenever I needed it.

Walked in to get diagnostics machine I was first in line and told me he needed to deal with all the people first with stupid attitude so I left. Tall old white man with glasses

Very helpful staff. I'm strictly amateur but they helped me understand what I needed. Can't stand other auto stores who expect me to already know everything

Refused to honor a warranty for a defective battery (as determined by their staff). Went to Auto zone and payed half the price for a new working battery.

Everytime I've had an issue Darryl has gone above and beyond to assist me. I know nothing about cars and he was patient and explained it so I could understand. He even reapeted without being irritated when I asked questions to get clarification.

Ricardo, Justino, Albino, and Eric along with the rest of the staff are wonderful and always willing to help. The store is very clean and organized!

Hubby gets most of his parts here. He worls on our cars at home. I luv the air freshener isle

Really good service, ask for Ricardo he will help you with anything you need and explains what you can do to your vehicle if something major needs to be replaced

Outstanding cust serv by the employee. Helped me locate a battery for my 2019 Chevy Trax car key fob, it was lasr in stock, time was 9PM. Great personality, true.

Great store Assistant manager helped me with wiper blades, no big deal right. Well he made it a big deal and even installed them for me. Very friendly man and I didn't feel like a dummy with my questions. He gave me Great advise and treated me like part of his family.

Visited on a saturday at 8pm. Came to dump oil. I wanted valvoline 0w-20 full synthetic. They were sold out and the price was $34.99 for 5qt. That was $13 higher than wallyworld. Since I was already here I ended up purchasing the O'reilley brand oil for $26 5qt and a filter. I have purchased wiper blades/tail light bulbs/car batteries/spark plugs/serpentine belt/coil packs/engine air filter and all have worked very well.

I like going here Ricardo and Kevin are always on the ball helpful as far as Marco never fails every time he helps me i wait forever he’s just lost all the time not very helpful as far as getting anything. Today one of those moments makes me not wanna come if he’s the only one in the store. Would rather drive 20 mins to the next store.

Even on a rainy day the guys there were happy to help and even tell me about a sale that saved me.money with better wipers too! Forget auto zone O'Reilly still knows how to treat people.

I asked the guys there for assistance in identifying a part and they all but ignored me. No one said any greeting. Very unfriendly place.

Reps were really helpful Josephine was really knowledgeable with out her expertise it would of took alot longer to fix our car

Got there before they opened. Possible defective battery. The manager who helped me was so nice and professional. I explained to her what was happening to my truck. She got me a new battery and installed it. Problem fixed. I highly recommend this place. The manager helped me and will come back because of her professional attitude.

Four sales associates behind the counter, no one but me in the store. I came in my work uniform, scrubs, not one person greeted me when I came in. I was looking for paint to touch up a scratch on my car, and not one time did anyone offer assistance or come out from behind the counter to help me find what I was looking for. When I left no one bothered to say thank you come again. My advice stay far away from this location I wouldn't send my worst enemy there.