O'Reilly Auto Parts, Houston TX
| Address | 3600 N Main St, Houston, TX, United States | ||||||||||||||
| Phone | +1 713-869-0734 | ||||||||||||||
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| Website | locations.oreillyauto.com/tx/houston/autoparts-481.html | ||||||||||||||
| Categories | Auto Parts Store, Auto Body Parts Supplier, Car Battery Store, Car Repair and Maintenance, Car Stereo Store | ||||||||||||||
| Rating | 4.3 6 reviews | ||||||||||||||
Nearest branches O'Reilly Auto Parts — 4800 N Shepherd Dr, Houston, TX, United States O'Reilly Auto Parts — 8525 W Montgomery Rd, Houston, TX O'Reilly Auto Parts — 9638 Mesa Dr, Houston, TX O'Reilly Auto Parts — 10308 Airline Dr, Houston, TX |
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Similar companies nearby Discount Tire — 1902 E T C Jester Blvd, Houston, TX, United States |
O'Reilly Auto Parts reviews
6Bought a new battery. Jaime put it in.quick in and out. From getting there, buying the battery and it being installed under 30 minutes
The young man that held me was very sweet and Helpful.
His name was Ruben.
Great experience! The team helped me choose the right battery and installed it for me on the spot. Awesome location!
Cristobal was very helpful and went out of his way to help me with my car battery.
Worse experience ever, first I showed up and I asked if I can have my check engine light on, he said he had to wait till his partner came back from the back i understand that, so i told him I will wait in my car till his partner got back, will about 30 mins pass and his partner is back and I wait for him to come outside and nothing, he starts to sweep the floor and keeps on staring at me so I keep on waiting and nothing so I decide to leave, great way to treat your first responders.
We went here Saturday morning to replace my car's battery and air filter. We were immediately greeted and offered assistance by a woman (both of us had memory lapses on her name, but she has a ring with a purple gemstone and long dark hair). She tested the battery just to make sure we did actually need to replace it, then retrieved the right battery (and air filter), walked us through warranty options-fairly standard things that would've been the norm for good customer service. She didn't stop there though: brought out all of the tools we'd need (including corrosion spray and protectant), recognized where we'd need assistance before being asked, and then stayed with us as we replaced it even when it started raining. First a drizzle, then a downpour, and all the while she was there helping. I only had a small umbrella, but another employee brought us a larger one of her own. And yes, they will recycle/take the old battery and cabin air filters.
The only criticism we would've provided is that a longer awning would be nice for when it rains, but the owners of the building (O'Reilly rents it) are the ones blocking the addition. Absolutely exceptional service and we will definitely be back and follow this team when/if they move!