O'Reilly Auto Parts, Dallas TX

Best place to get parts and things for your car. The manager Adrian is awesome very friendly and helpful and always nice. They also help you find items they don't have.

The person who help us was very rude and unprofessional. I understand now I’m days they are understaffed but the person at checkout was just standing there we ask for help and had an attitude.was racist too asking my dad what ethnicity and being racist

Great location I put a red Christmas bow on front of my white car for holidays when I looked the bow put a red spot on top of hood from me driving on freeway I didn’t tighten it down good I ask agent for cleaner he said wait one moment then he returned and said u good to go I looked out at car red spot gone BEST CUSTOMER SERVICE EVER! Smooth just like that yeahhh 5 stars

Horrible customer service! It was empty in the store and still was not greeted, asked for assistance and they just looked at me. Never again!

I really like O'Reillys and this review is basically for every one I have stepped inside. They have great products, usually having the parts I need in-stock, however checkout is a pain. I usually go in for a quick detail product and want to check out quickly, but they are usually under staffed and you have to wait in line and most in line are wanting to look up some car part they need. O'REILLYS needs to install one quick checkout like Walgreens utilize where those who just need to buy a product quickly can get in and out quickly. Hopefully this will happen one day. I give it 3 stars due to its a pain and very time consuming if you just 2ant to go in pick up an item on the shelf and check out.

If you need parts from a O'Reilly store. GO TO THE NORTHWEST HWY STORE. The service is is like no other. Gerardo treated me as if the problem was his own. He made sure I got what I needed. If I was on the O'REILLY management team, with authority to make the decision. I would make sure Gerardo's income was increased too a amount that would definitely keep him there. It is rare to find genuine concern and attention like what he applies to his customers. THANK YOU GERARDO.

After an hour and a half of being open, no one was able to help us. The 2 gentleman that work there just kept saying someone would be here to help us. No one showed 3

I had terrible luck ordering windshield wipers from other retailers (they were shipped with damaged or missing parts), so I decided to give this O'Reilly's a try. Not only did they have the brand I wanted in stock, the manager showed me how to install them so I can do it for myself next time. Now that's customer service!

Just left and I’m very satisfied with the service that Gerardo the assistance manager gave us he even went out his way and helped me put my battery in my car! He was also very nice and professional!

Found that O'Reilly's is still in the game to compete with auto parts, edging out NAPA in my case who own PartsGeek.

Been waiting for 15 minutes and still 4th in line, only 1 out of the 3 employees are helping customers, worst service ever.

I found everything I needed and then some! O'Reilly's is a great place to shop with good values and super friendly staff. They helped me find what I needed quickly and then I grabbed a few more things on the way out.you can always count on O'Reilly's no matter what town you stop in)

Manager or assistant manager (not sure), from El Salvador, was SO nice and helpful. I went to AutoZone first and they had the car battery I need but wouldn't sell it to me because they said Mazda 6 could only change the battery at the dealership. I knew that didn't sound right. Went to this O'Reilly and had a new car battery installed by the nicest staff member in less than 15 minutes. Plus it had a better price. Thank you

Horrible service with gerardo he had an attitude. I don't want to see no more at any store

Helpful staff, plenty of tools to borrow unlike some places. Staff all speak English and Spanish.

3 employees. 4 Customers. No one is able to check out. Been waiting for 15 minutes, no progression.