O'Reilly Auto Parts, Murphy TX

Store associate Dakota was extremely kind and helpful when it came to helping me replace my old car battery! My old battery was difficult to remove and he was patient enough to see that it was removed and replaced.

I went in for a battery check but I left in awe…

Jeff not only tested my battery but he also tested the alternator. We got a bad battery reading so we went and looked it up to purchase one. I have a stupid strap cover on my battery so he had to remove it to verify my battery. They didn’t have it so he went an extra step to find the closest one! When he called the other store in Garland they told him they had it but wouldn’t install the battery. These guys were so great. I told them I would wait a few days if they could order one because I want to be their customer. With the way the world is now we need nice folks like this. Not only was Jeff amazing but Gary offered to go pick up the battery for us and bring it back so it would be faster. Who are these guys? ! I’m so very thankful I went to this store! These guys will forever have our business!

Most of the employees are nice, but I stopped going in here due to some of the employees treating me like I was stupid and thought I had no idea what I was getting or talking about.

The staff here is great. If you can describe the issue with your car they can help you. I have an older SUV that the kids drive 100k mi and it needs parts once in a while. The store has a huge inventory and I am able to get the parts within minutes and many times they help install them as well. Stop going to the dealerships and give these guys a try. Open late every night.

7-10-23
Needed a be battery for the Suv. They had the battery in stock.
Highly recommended.

I love my O'Reilly's but have to say the last time in visited one it was this location and not my typical Wylie one. While assisting my customer installed of the counter rep assisting as I had asked he went on talking to my customer about something totally unrelated trying to up sale something and totally ignoring the fact that I was mindlessly looking for something I needed quickly. Needless to say I found my answer on Google, grabbed my itemand went to the counter. "Thanks for your help but I've got it now" has the nerve to ask me in front of my customer if I was sure that was the right part. I replied " I'm sure I know what I've got and what in didn't get was help from you like I asked when I walked in so don't question me" and great sales tactic (cause he sold absolutely nothing. I bought what I needed and was out of there. I prefer the Wylie location over this one cause Scott runs a tight ship!

Needed a new battery; they sold me a battery, replaced my battery with the one they just sold at an acceptable price. Employee was a decent guy, did good work and it was all as expected.

Honestly checked my battery and alternater. BOTH were fine and explained what alternater does.

Customer service was awesome! Loved the manager and she helped me figure out what I needed a new starter.

Very reliable helpful and relevant service would recommend. Jeff is a good person as well as all the other folks there.