O'Reilly Auto Parts, Bryan TX
| Address | 1381 N Texas Ave, Bryan, TX | ||||||||||||||
| Phone | (979) 778-0547 | ||||||||||||||
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| Website | locations.oreillyauto.com/tx/bryan/autoparts-2016.html | ||||||||||||||
| Categories | Auto Parts Store, Auto Body Parts Supplier, Car Battery Store, Car Repair and Maintenance, Car Stereo Store | ||||||||||||||
| Rating | 3.9 7 reviews | ||||||||||||||
Nearest branches O'Reilly Auto Parts — 403 N Main St, Caldwell, TX, United States O'Reilly Auto Parts — 1546 11th St, Huntsville, TX O'Reilly Auto Parts — 828 S Frazier St, Conroe, TX O'Reilly Auto Parts — 3300 E Davis St, Conroe, TX |
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Similar companies nearby Brazos Valley Volkswagen — 3100 Briarcrest Dr, Bryan, TX, United States |
O'Reilly Auto Parts reviews
7Their customer service is horrible! Some of them need to be retrained or FIRED especially the Manager!
They have a good selection of parts and can get anything you need in a day or two.
I was held by Edward
He knows what to do extremely professional.
5 start
Aldo is very professional, has gone out of his way to help me on multiple occasions and is always my first call if I need help or have any questions. I highly recommend him, and this location for any and all help you need!
I'm not sure why people keep saying the employees are depressed looking. Every time I go into the store they are always happy, helpful and have the part I need, or can at least get it by the next day. Sometimes the truck runs a little late, but that's not the stores fault. But I've had far better experience with O'Reilly's getting me the right part the first time, every time, especially this location. Además, la mayoría de los empleados hablan español con fluidez.
Thought I might have gone to the right place, realizing I was totally wrong.
Went in to buy a battery for my car. I was totally insistent I needed to make certain the battery was correct.
I'll give this kid credit. He checked like three times. Made a couple of mistakes on his screen trying to locate the right one.
I know the manager, I'm assuming, had to hear of my question and concern. At the time, there were no other customers. Do you think he would use polite customer service and double-check my concerns? Not even close. I again asked the kid after buying the battery, are you sure? He stated 99.9 %, and it was right.
So my son called our mechanic to put the battery in and low and behold for 235.00 and clear across town he was wrong.
My car needed a minimum of 750 amps, and he gave me 600.
Needless to say, after returning that battery and sending the mechanic to Auto Zone, we got the right one.
No more O'Reilly for me.
I give Juan the kid credit, but I fault his manager for not taking the initiative himself, so this could have been avoided.