Panda Express, Burleson TX

They’re constantly out of white rice, make more. Stop being lazy & make more. And then you won’t do anything to fix the issue. No thanks‍

One of the most interesting experiences I have had at Panda Express. The beginning service was a little slow but they were dealing with a difficult situation so I was fine waiting. What caught my eye, was the man in the back who was absolutely cheffing. When I say I have never seen such skill and art in cooking, I hope you understand I am not exaggerating. This man, I wanted to get his name but didn't, was single-handedly making all of the main dishes for the front line. Another lady was helping with the side dishes, but this master of the Wok was amazing. I watched him cook for probably 15 minutes before getting my food and eating. All I know is that I have never had such great food from panda, and I have never seen such skill in the Wok. Many blessings to you and your family Wok man.

Do not waste your time or money. They will tell you to "pull up" and they will bring your food to you. What they don't tell you, is you'll be waiting for an hour while 30+ people go through the drive-thru. It's not a one time occurrence either, this is everytime I go.

Delivery or drive thru they always get my order right. Even if sometimes I have to wait they are still very quick and it always hits the spot.

Horrible tasting food, never had this experience on any Panda Express before. The orange chicken I ordered had no flavor and tasted sour like pure vinegar. The fried rice was bland as well and tasted like a wet humid towel. They also forgot one order of the egg rolls I paid for. Had to discard 2 out of my three entrees, only thing that tasted okay were the veggies I got and even one of the broccolis was too old and yellow looking.

We did an online order, we asked for just a little less veggies and a little more meat. This is what we got. I ordered a plate with double meat but looks like I only got half the meat. I feel like they did it on purpose just because we asked for less veggies.

They mess up my order literally every time. They get defensive if you ask them to correct the order. Trash service trash management

I have tried to get teriyaki chicken for over a month now and they never have any. Orange and teriyaki are the only things I like and I think it's a bit ridiculous to always be out of something for over a month. I refuse to ever go this location ever again.

Ordered chicken teriyaki, received no sauce. Food was bland. Also got a side order of rangoons only to receive the shells, no filling.

Great service and clean environment. Food varies from time to time depending who's cooking. This unfortunately makes it a second choice when looking for this cuisine. Limes get long during the end of the week, recommend going inside to sample your favorites to make sure they are to your liking. They run out of favorites during the end of the day so plan ahead.

Just came through the drive through and delt with Zachary R. First of all, it was totally unprofessional, he took my order down wrong twice because they were messing around. Then ask me if I wanted to donate which I said no, I paid in cash and she said the total was an even number which I thought was weird. He did not give me my receipt, I had to ask for it and once I looked at the receipt, I realize that he had put a donation down and that’s why the total was even. So he literally stole money from me. Horrible experience!

Clean, quick service on a Friday evening no less. Food was tasty. I had the impossible orange chicken and was pleased with the meat free option.

Always good for a quick bite. Use the drive-thru. They tend to serve the drive-thru a lot faster then dine in customers.

One thing they should do as combos. Pricey for the portion size. Stores vary.buffet is about the same price down the street.

Went to get some food about 9: 10 and they said they are closed even though the hours on the door and online clearly state 9: 30. All the lights are on to make it look like their open but the lady with the headset said “sorry we’re closed” with zero remorse. I hope the owner isn’t paying them time they aren’t working.

The white rice is undercooked, (I've been 3 times). My order has been messy, i.e orange chicken pieces with my beef and broccoli, they haven't had brown rice. I've come by between 6 and 7 well before closing and the rate to be out of items.

Every single time i come here they have either eliminated or they are out of one of the food choices on the menu. This has been an ongoing experience for several months and unfortunately this is it for my family and I.

Also, after mentioning the issue at the drivethrough counter, the clerk indicated that it wasn’t really their fault? !? Actually, it is their fault…the buck stops with someone so don’t blame the pandemic, lack of workers, or whatever excuse you want to make up…accept it and fix it for the next person because I’m done.

I’ve tried to order through Door Dash at this store 4 times. The last two times, the menu would not pull up anything but drinks and two al a carte bowls. I called Door Dash, the store, and then Panda Express corporate number. The last time, I had to know if the store was open. Yes, they’re open and low and behold, you can order off their website, but no delivery. When I tried to order this time, the menu was gone again. After another call to corporate, I found out the store controls the menu. Hmmm, does that mean at peak times they can shut off items, to the point where you can only order beverages? I’m scared to eat at a restaurant that closes their menu off to make sure they don’t get orders from Door Dash at peak hours.