Pandora Jewelry, San Antonio TX

Very nice selection especially the engraving on the spot for certain pieces. Gaby was out sales person and she was patient and very helpful during our shopping. Definitely a great asset to the store. Even though it was her first time engraving she did an excellent job. I have been to other pandora locations but this location exceeded my expectations. Good job gaby and her coworker showing her the steps on using machine.

Thanks to Emily for helping my mom on her birthday present, Emily was helpful, very knowledgeable and very kind to us, definitely will be buying from Pandora after great customer service! Keep up the good work!

Manager Megan was very helpful and professional! I used to shop Pandora at La Cantera. 3 star service and close to my house but I'll shop at this store now. Thank you Megan, I'm a very happy customer!

Always an easy time interacting with the Pandora staff. The prices are great for the items and the store is easy to get to.

Great. I knew what I wanted to my experience was fast! Alyssa helped me and she was quick and knew her products and was very helpful when the initial item I wanted didn't look like how I wanted it and offered different but similar items and made my experience great. 5 stars for sure. And the packaging? Too cute! Thanks!

My husband and I came here mid week shopping for my birthday.

The store was very clean. They only allow so many people in at a time. Staff wore their masks, it's what you would expect coming here.

We had a really short tiny hispanic female as our associate, I didnt catch her name, so hints the description. She at first didnt strike me as talkative, like not at all, but as we continued with shopping she warmed up and was very helpful, sweet and just soft spoken.

She cleaned my old pandora bracelet and charms, and assisted with finding me new charms. I wanted to see all that they had, showed her pictures of ones I found online as well. She was very patient with me, I appreciated that so much!

Left with a clean braclet and two brand new charms.

Thank you!

My husband bought me two years ago ad know it has turned to different color poor jewelry for price he pay.

I got some beautiful charms for my grand daughter.great price.they have so many to choose from.will definitely go back again.

I signed in at pandora I was there atleast 15 to 20 mintues never greeted. I was trying to purchase a few charms and and bracelet for my mom but I was skipped for the next person that walked in I been standing at the front case waiting for the a pandora rep! Wow I left and went to Kay's was Greeted Customer Service go a lone way!

Super slow service, pandora have a year warranty but they didn’t want to change a present bought a week before (it was too big) because it wasn’t purchased in her store. I call pandora corporation and they say they have to change it. But the “manager “ Abigail didn’t change it and didn’t care what corporation have to say.

They lie about saying you can exchange gifts. They have poor customer service. I purchased a gift and it was the wrong size. They said at first you can exchange then when I went back to do so they said I can't. And told me to try a different location.

Friendly and good selection once you can get service. Slow service through. I understand it's other customers, but have someone who can just checkout those who have already found what they want, rather than waiting on the associates who are showcasing every little charm to people that are lost.

Small selection on display, but I got great CS from the tall dude with nose stud, he was every helpful with what I was looking for!

Took good care of us right when we walked through the door and they helped me find the perfect ring to go with my wedding ring ️