Papa Johns Pizza, Lakeway TX

Our order was wrong twice and they took forever to get us the correct order. They need new management as soon as possible.

Ordered Works, Meats & Tomato Alfredo all large size. We’ve had better frozen pizza than what we received. Hardly any cheese or toppings, or sauce overcooked, dry. Like eating a cardboard box with a little cheese on it. It has been awhile since we had Papa John’s but won’t buy again. Really the worst pizza we’ve ever had.

I ordered 9 pizzas for my son Birthday's party and after 55 minutes of waiting, my order was canceled, obviously everyone on the parte went without eating! And as I am reading the reviews, this is not the first time it happened!

Very disappointed at the quality of my pizza. Usually it’s really good. But this time it was Burnt around the edges. $25.00. Yeah. Go figure. No wonder this particular one gets 2.9 stars. Should be 2.00 stars.

Ordered here twice on Friday evening and both time there has been something wrong with my order. I guess they are just rushing to make food instead of caring about the food and the customer. I won’t be ordering here again. One pizza was suppose to be double pepperoni.

So ordered and payed for extra sauce but never got it. Tried to call but got out on hold for over 30 min and never got to speak with a person. Just go to toss these guys are a joke and don’t deserve your business.

I ordered a pizza for my kid and it came with a complementary human hair. I tried calling them but after being on the line for 37 minutes I could not get to anyone about the complaint.

Food and service both as expected.
This location always seems less busy than usual papa johns. But no complaints.

ZERO stars. Waited over an hour and was MISSING A PIZZA upon delivery. They use Door Dash for delivery and they were no help - told me to call the store. I waited on hold for more than 10 minutes.then called a main number and waited again before being disconnected. Never spoke with anyone. HORRIBLE service, waste of money. Order somewhere else.

Our pizza was undercooked and had a raw dough look, it was still raw in the center and partially cold.

Ordered online told me it would be ready in an hour. I showed up on time and the manager there said the order has not been completed.really? All the kids are either on the phone or outside smoking or look to be on pot, none of them wash their hands, absolutely disgusting the worst managed papa johns I have ever seen or been too. The sooner they get robots to take jobs like this the better & safer everyone will be.

Staff was rude & had an attitude like we were annoying him while he was eating. Probably won't go back.

Got to love the new management you guys are great there appreciate it thank you very much for what you did for me

Ordered my pizza at 8 and got a call from noel saying they are closing the store early today

Are they ever open? Tried to order a few times and it seems like they are always closed or experiencing technical difficulties.

DID SOME WORK HERE TO HELP PASS HEALTH DEPARTMENT INSPECTIONS BACK IN JAN 2022. SPENT 150.00 IN MATERIALS, 8 HOURS OF MY TIME JOB TOTAL 244.00. IVE CALLED, LEFT MESSAGES, WITH NO REPLY. HANDS DOWN DIRTYEST PLACE IVE EVER WORKED AT. KARMA IS A $%$#$ THEY STOLE FROM ME AND SERVE OUT DATED FOOD AND ABSOLUTELY NOBODY WASHES THERE HANDS. THINK ON THAT WHILE YOU ENJOY YOUR