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Papa Noel Trees Mopac, Austin TX

Address 3305 Northland Dr, Austin, TX, United States
Phone +1 512-200-4088
Hours 9:00am-9:00pm
Website papanoeltrees.com
Categories Christmas Tree Farm, Store
Rating 4.8 17 reviews
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Papa Noel Trees Mopac reviews

17
Sort by: date highest rated lowest rated most helpful
Monica
February 09, 2023 2:56 pm

Didn't buy, but.

Plenty trees to choose from; pricey but not completely surprised.

Not very sociable, friendly.no saying/waving hello; no can I help you.

Points for selection.

Kelly
February 08, 2023 3:55 am

Great experience- got a 7/8 foot tree for $220 and tree stand for $40. Service was helpful and did all the tying onto the car.

Haylei
January 22, 2023 8:52 am

Two years and going strong! Not only are the staff super nice, but these trees last a long while AND are bushy to boot! It’s super easy to fill the tree with as many decorations as you need.

Natalia
January 07, 2023 4:56 pm

Absolutely wonderful Christmas trees! They have the cutest reindeer and showmen you can buy.

Kelsey
January 07, 2023 1:16 am

We get our trees here every year! The trees are great and everyone who works here is so lovely!

Luis
January 02, 2023 3:19 pm

We found our tree here. We were here by the great guys at the Lakeline location. The crew here is excellent. They are well organized and helpful and kind. Thank you. We highly recommend.

audrey
December 31, 2022 8:32 am

Literally terrible selection, come here if you want a $200-$300 tree. They have nothing else available and was a waste of a trip

Erin
December 29, 2022 7:28 pm

The prettiest, softest, AND best smelling trees in all of Texas. Plus the staff is super helpful and friendly!

elaine
December 22, 2022 10:59 am

I’ve been purchasing trees with delivery for the past 3 years from Papa Noel. This year’s delivery had some hiccups and I was worried that calling after hours to try and resolve the situation was going to get me nowhere. I was wrong. Beau promptly called me back, even though they were closed, took time to understand the situation and find a solution together. He even connected me with a manager, Johnny, from a different location to provide timely support while the location was short staffed. I’m beyond impressed with the customer service I’ve received from Papa Noel’s management. The folks at the lot are always helpful and friendly.
They could have easily refunded my money and got me out of their hair. Instead, they made sure the problem was solved to my satisfaction. Forever a Papa Noel customer.

Sharon
September 24, 2022 8:11 am

Last year I got a Nordman tree for allergies in our home and it was perfect and lasted so long. We really were impressed with the variety of to select from and service! Thank you

Rachel
January 14, 2022 7:12 pm

Papa Noël makes you feel right at home. They have the best employees who are always willing to help! If you’re in search of a fresh Fraser fir, come on down and get yourself a tree. James helped us put our tree on the car and was very Kind.

Nicole
December 29, 2021 8:53 am

Awesome customer service and great selection of trees. I’m coming here every year. These guys are great.

Brandi
December 23, 2021 8:01 am

Abby was so helpful! Very fantastic. Love the selection. They even helped us put it on the roof!

Alexandra
December 16, 2021 5:38 am

James was very helpful and answered all of our questions! Very excited to be putting this up

Danielle
January 29, 2021 3:11 am

Had a very wonderful time finding my tree here. Russell Sullivan was extremely helpful and patient. He took the time to find us the best tree. He made the experience so fun and joyful!

Lisa
January 13, 2021 3:31 am

We had a great experience visiting this tree lot. The people who helped us had some of the best customer service I have seen in seriously years. They were knowledgable, helpful, and kind. Thank you for making this experience a great one. Looking forward to coming back in future years!

Cru
January 06, 2021 2:29 pm

Mike at this location is awesome. Every place in Austin had very low on stock (short trees) and he was extremely helpful. He called around and found what the stock was at other locations and then called me back to update me throughout the day. Towards the end of the day he found us the size of tree we were looking for. The next day, Mike went the extra step in reaching out to me asking where I had seen other available trees. This man sold out of his trees and wanted to help others find one from other companies. That’s a good guy in my book.

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