Park Lakes Dental Care, Humble TX

I am glad that I have him as a dentist. I didn’t feel any pain he made everything so easy and explained everything I needed to understand

I am so frustrated! I have been trying to get a refund for over a year for services that they didn’t perform. No one has helped me. Instead they push me off from one person to the next. I would NOT recommend that you do business with this office. I will be reporting the to the better business bureau.

In life we tend to appreciate the true value of people when we have a point of reference. I am an established patient at Park Lakes for my annual visit but was unable to secure an appointment for last year and had to go to another dental office. To sum it up in one word "underwhelmed". I recently went back to Park Lakes and was immediately reminded of the superb customer service they provide. Their relatability, warmth, patience and professionalism is unmatched. I would love to thank Jodi, Sherida and Dr. A.for a pleasant experience. I would definitely recommend Park Lakes Dental to anyone.

They don’t ever answer phone calls. It either goes to voice message after a few rings or they hang the call after a few rings.

I Went in with a terrible tooth infection. I couldn’t ask for a more understanding bunch of people. The doctor saw me and gave me some medicine and sent me home to get better. A week later I came back and they took out the teeth that were causing the pain. What a wonderful bunch of folks. I would refer this place to anyone that’s looking for understanding and compassionate people!

I love it here! I love how they my make children comfortable and the staff are really nice️

I had a great experience with the Dentist C. Aguirre,
He talked me thru the procedure and took great care for my comfort as he extracted my tooth. I didn't feel any discomfort at all. His technique was amazing. After the procedure went well. His dental assistant applied the temporary filler, and I was sent home. The dental assistant did assure me before I left the office.that if I needed any adjustments to the filler, due to any discomfort, to please call back to the office to get assistance. Within a few hours after leaving the office, the filler was causing me great discomfort. So I quickly made the call back to the office.

When I called the office, they welcomed me to come and get it corrected as soon as possible. Which unfortunately -due to my side of things- meant I would need a few days to come in. Arrangements were made with ease.

Alejandre, the dental hygienist made all corrections to the filler that she could and I cannot speak well-enough about her thorough care!
She was extremely gentle and highly professional as she quickly made corrections.
She also gave me very good tips to help with the healing process. She advised me to continue taking the pain medication that the Dentist had prescribed me, but as I was running low on the script. She ensured me if I continued to have any discomfort later on in the week, I could call the dental office and the Dentist would refill my prescription or make any other arrangements so that I could continue to heal well and without discomfort.

This did occur, so I did call-in to the office. The office quickly handled the call to the pharmacy for a refill.

Over-all, the care I have received at Park Lakes Dental Care has been wonderful, easy, and with my highest comfort in mind.
I greatly appreciate that.

The main waiting area is very clean.
The bathrooms are very clean.
The procedural rooms are well-maintained and clean.

The front desk staff, from admissions to billing,
are all highly trained and pleasant personnel.
Sharita especially has pleasant demeanor and genuine smile.

I personally appreciate all the careful precautions and attention the staff has implemented during this challenging pandemic era.

I would recommend this dental office to a friend.

Even though the office is located a good-distance away from my place of residence, so far, the care has shown to be worth the drive. I have had dealings with this office 3 times in person, and 3 times by telephone. Their pattern of service seems to be secure and has held steady.

A big thank you to all the staff members who have participated in my dental care and well-being.

This was the best experience ever. The receptionist was awesome very informative and just so sweet. The dental assistant was amazing very knowledgeable, informative, also pure amazing. To top it off the dentist was so nice and I have a terrible background of not being dentist biggest fan but this was one of the most amazing experiences ever. He was so knowledgeable, friendly, great listener, and amazing a what he does.the entirety of the office was amazing and I recommend them …

I have been a client of Park Lake Dental for years. They take care of all of my dental needs including ortho. The office staff is professional, friendly and overall provides quality service.

Communication at this office is terrible. I had an appt scheduled last year, the office was still closed due to the pandemic. No attempt to call to cancel. And in the LAST YEAR, no attempt to reschedule or make appts for any of my family. My family had been going here for over 10 years. When we get fillings done, they give an amount, I pay, then always receive another bill that is more than what insurance says I should be billed. I’m over it. Time to move on.

The staff, Hygienist and Dr. Guerra were absolutely terrific. They were very friendly, courteous and professional. The exam was thorough and I was pleased with their assessments.

My only regret is to have not found this dentist office sooner. Upon entering you will be greeted by the lovely Marie. Cindy assisted Dr. Aguirre for my procedure. I was very nervous but they both put me at ease. I did not feel any pain or discomfort. Top-notch!

Have been going to Park Lakes for 1.5 years. I have noticed friendly and competent staff and safe environment. Added bonus is I always feel like they get me in and out quick.

Dr. Aguirre was great, he thoroughly explained everything to me. Stephanie the hygienist is wonderful! They both did their best to make me feel comfortable and not be afraid. Jackie at the front desk was really nice and the dental assistant. So far, no complaints!

I have tried calling this store 6 times in the past week. I have left 2 voice-mail and no one ever answers the phone or calls back.

I was trying to cancel an appointment and was not able due to this.

Dr. L was actually Rude! I was sent away with a swollen face and told to come back in months. I’m not sure why. Also they were laughing at me Dr. L tried to talk to me like I was Slow! I don’t see my self ever returning and being made fun on where I’ll spend money! The vibe of the office is very unattractive! Stay away find another place where they will take care of you not make fun of you!

I love this dental office and have been going there for 10 years. Awesome place and the people are awesome and friendly. Thanks guys for all your hard work.

I had my initial experience on Mon. & it was very warm & I was well received. The receptionist took her time & didn't appear to rush me & the dentist took time to counsel & sympathize with me showing compassion which is a plus for me. So far, I will be returning next week.