Parkland Health, Dallas TX

THIS HAS GOT TO BE THE MOST GHETTO HOSPITAL IN DALLAS FROM WHEN I WALKED IN THE DOOR THE FEMALE AT THE FRONT DESK AGGRESSIVELY TALKING AND DEMANDING SHE SHOULD OF BEEN A SECURITY GAURD SHE WAS TALKING SO BAD AND CARELESS TO PEOPLE WAITING ON THEIR RIDE KICKING THEM OUT CAUSE THE AUTOMATIC DOOR KEEP OPENING FROM THEM STANDING BY THE DOOR HER NOT CARING THAT ITS 2AM & 43 DEGREES OUTSIDE WHAT MAKES IT NO BETTER THE WHOLE FRONT DESK STAFF AGREEING WITH HER THEN THE FEMALE WHO PUT THE WRIST BANDS ON WAS TALKING ABOUT HOW SLOW PEOPLE WERE I HAS TO ASK HER WAS SHE TALKING TO ME SHE SAID NO AS I SAT DOWN A GUY CAME IN SHE TOLD HIM NO YOU WERE JUST HERE YESTERDAY TWICE GO PICK YOUR MEDICATION UP AND TOLD HIM TO LEAVE THEN SECURITY KICKED HIM OUT WHILE SHE JUST LAUGHING WHEN I TELL YOU THIS FRONT STAFF IS HORRIBLE RUDE CARELESS AND INCOMPETENT OF THEIR POSITIONS *REPLACE WITH STAFF WHO ACTUALLY LOVE THEIR JOB & ACTUALLY CARE ABOUT THE PATIENTS WALKING IN OR OUT THE EMERGENCY ROOM I FELT LIKE I WAS IN A HOOD MOVIE WAITING ON MY NAME TO BE CALLED I LEFT TO GO TO A BETTER HOSPITAL DOWN THE STREET

The WORST of all WORST Hospitals I have ever been to in my 50 years on this earth, Please whatever you do, make sure you bring a blanket and a pillow and some food to eat because you are deafly gonna be here at least 10 hours. This is no exaggeration real talk these people don’t care about how your pain is. They determine their self if you are in a bunch of pain, if there’s other people they can get in front of you they will put the people in front of you. They determine your pain you don’t.

I loved the lady at the front desk! Caucasian, strawberry blonde hair. Great advice on probiotics and there value. Take in was easy. I expected to be waiting 4 hours. It was only 1 hour 45 minutes! Doctor trainee was very professional. Didn't flinch at all! Strep throat is contagious and he was like professional caring and took time hearing my pain. I was absolutely blown away by parkland. It makes me cry right now on this random survey to remember that I was sick and in pain and Parkland staff took absolutely wonderful care of me. I will never go anywhere else.
Information about your insurance was awesome as well. Got the paperwork from a paperwork lady and she was really knowledgeable thorough and patient

Everything that I've went to urgent care my wait time is minimal 30 mins. They get me to the back and I'm there for 5 to 6 hours tops
And they get me to the right dept.s. And I'm good. Thanks for all you do.

I never shared my traumatic experience that I had in 2009.they literally rip the baby monitor out of me and hurt me while doing so and did not bother to apologize afterwards. Some time later, after drs explained i had to have an emergency c section because I wasn't dialating enough and my baby wasn't getting enough oxygen. They put me to sleep and wasn't allowed to have anybody with me like not even in the other room where I am seen in the room thru a looking glass. I losted so much blood that I needed 5 blood transfusions so you should know I was extremely weak and couldn't stay awake during times drs talking to me or when they gave me my baby. I didn't recover for full day and I had nurses aggressively wake me up for my meals and aggressively made me feed my baby when I was at my WEAKEST. They were sooo rude to me and not once did I feel welcome or had support. Made me feel like I was at fault. I was only 16 at the time and I am fully aware that I was young to be pregnant but it was not consent sex so during this time. I really really felt everything was my fault. Before discharging me from the hospital, I had to take some sex Ed class to learn to prevent pregnancy if I didn't go to that class/meeting then they wouldn't release me. While attending to this meeting, I was told my baby would have to be with the nurses until I returned to my room. So when the meeting was over, I can hear a baby crying it's lungs out down the hallway. So I quickly rushed as fast as I could with my stupid now new scar vertically down my stomach praying I wouldn't open it and praying to God that wasn't my baby but sure enough it was my baby crying his lungs out. The nurses were THERE and didn't care. I never felt horrible in my entire life. I believe I needed to share this. Because I never said anything about it and still to this very day it hurts me deeply. I would NEVER recommend this hospital NO MATTER how years have passed, new building or new staff there now is. This is the WORST hospital for child birth

Don’t remember the guy name who saw me last night 10/18/2023 5: 54 am but worst experience at a hospital. Came to get a breathing treatment because my ashtma had flared up due to weather change. I just moved to Dallas from Atlanta. So the humidity here is different and triggers my ashmta a lot more. Had a Small ashtma attack and ofc I moved here alone I don’t have anyone or help.so I expected to get it here and the guy tried to tell me the pump and the treatment is the exact same.when it’s not I’ve had ashtma my whole life. Pumps don’t do what a actually treatment can do. Which is why I ended up in the hospital cause the pump didn’t work! After I told him
That he said they don’t have any treatments that they would need to order them. I feel like he could have just told me that from the start instead of trying to tell me how I feel or my breathing is. I waited up there for 6 hours for nothing. Still feel bad the next day.

I give it a 3 for the the other two nurses that attended to me were nice but complained to me about other patients. However the etiquette and mannerism of the skinny long curled blonde girl dressed in all pink today 10/21/23, I'm not sure if she was a receptionist or what but she was in the ER with the Spanish speaking woman receptionist when I was there at 12: 40am she was very rude and unprofessional. She was cursing and using profanity. Complaining about some beeping noise. I'm in disbelief that she was behaving in such a manner. I know that behind closed doors this type of language is used but unacceptablein the public eye. She was mocking other nurses when they called the patients names and speaking very rudely about the people that didn't come up when their names were called. I'm very displeased with her attitude. She was aggressive and I'll mannered. Very distasteful. She needs a major attitude adjustment and should be reminded that you are a health care worker and needs to maintain certain level of professionalism. These young workers are completely out of line.

Good luck being seen. I'm surprised they don't offer a lotto system. 12 hour ER wait. Insane.

Excellent hospital to give birth and excellent service from all its workers and medical team that make it up

My mom was admitted 9 days. Their service was excellent, doctor, nurse every employee are very nice there. I recommend 10 out of 10.

An excellent hospital, the attention of the doctors and nurses is very good; they are very nice

This hospital was great and award winning when it was white. Now the staff reminds me of the Washington DC mayor who got busted smoking crack and the patients look like they came from the red light district up the street. Pretty much exactly what happened to the west part of Plano.

This place prides itself in helping those in who don't have money to pay, but expect someone to pay over $300 just to be seen

Some of the nurses are condescending. This hospital is ridiculous. Methodist isn't even this frustrating. Wait times are ridiculous. This hospital is a no for me.

I had to seek emergency services in this hospital today, unfortunately. Some of the staff is so rude, and I ended up leaving because I was in the waiting room for 2 hrs. They have horrible service! It made me greatly appreciate the kind and caring healthcare workers in my city. I will never return to this place again!

A Dallas police officer in a cruiser out of the Harry Hines substation sent a homosexual black male to stalk and harass me in the exam area then he followed me to my hotel in Plano and is in the room underneath me throwing 2 and 3 rock combinations at his bathroom ceiling, slamming the toilet lid, turning on the bath and knocking on my door at 11: 05 on a Wednesday night