Parks Coffee, Houston TX

The service is horrendous. We were constantly running out of everything and they never had what we wanted on the truck so we were forced to settle for what was left after all of the stops.

It's so hard getting in touch with this company. We constantly run out of coffee and it's a hassel trying to get someone out here. Even when it's time to pay an invoice, you call and then get someone voice mail. You have to remember to keep calling to get in touch to pay. It's no point of using this company that's unreliable, better off going out and getting coffee yourself for a cheaper price. Even the main number you get the voice mail and have to wait for someone to get back with you if they decide to.

This coffee is amazing! The flavor is so smooth, you dont need to add sugar or creamer! Timothy did an awesome demo! We are hooked!

We've been having issues with this company. When we call to get our machine serviced we have to call multiple times and leave messages before we get a call back to even schedule anything. I've called for over two weeks now and left messages and never received a call back. I've also tried emailing our assigned person and their customer service email. Every time it comes back immediately saying it was received as spam. I've never had such horrible service before. We will be going with Texas Office Coffee they're local and call or stop by same day I call. They are also cheaper and offer more than just coffee.

First of all, if you have a family to provide for, don’t work for this company. I was hired on the week of August 26th as a warehouse personnel. Everything was going amazing. The job and the people who worked there were very welcoming. 3 weeks later, they had me promoted to a rout driver which was marvelous news to hear since a two dollar raise would mean more money for my two kids and wife.

Let me state this before I go off, management told me that rout driver training would be a 5 week process and you’ll have to even go to Dallas for more training. That being said, you would think they would actually train you for 5 weeks so you are able to comprehend the task at hand. However, that wasn’t the case at all. After just one week of training the supervisor decided on his own that I didn’t have what it took to become a rout driver. So he told upper management and they had me demoted instantly back to a warehouse personnel without even judging for themselves. Remember tho, like I stated above, you’re suppose to train for 5 weeks because it’s something new and you obviously don’t know how to do the job. That’s why there’s a 5 week training program in place but the regional manager could have cared less.

Even though, I told them to come drive with me and I can show them I do know how to be a rout driver they would not. So if you have a family and actually need a stable job please do don’t work for this company. I’m sure it’s not like this in all branches of the company. However, if you ever find your way in midland, don’t work there.

Also, if any one of the higher up personnel want to contact me to talk about this, I’m sure you can get my information from the branch manager.

This place is absolutely one of my favorites. Nothing but great experiences here.

Worst customer service ever, they haven't serve the HAVEN communities for the last two (2) months, what's the problem? We don't know but they should be resolve it long time ago! It's credibility is in danger!