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Paul's Automotive, Balch Springs TX

Address 1811 Peachtree Rd, Balch Springs, TX
Phone (972) 289-3369
Hours
Monday8:00am-5:30pm
Tuesday8:00am-5:30pm
Wednesday8:00am-5:30pm
Thursday8:00am-5:30pm
Friday8:00am-5:30pm
Categories Auto Repair Shop, Brake Shop, Oil Change Service, Transmission Shop
Rating 4.6 8 reviews
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Paul's Automotive reviews

8
Sort by: date highest rated lowest rated most helpful
Ashley
December 21, 2023 7:59 pm

If you’re looking for a good honest mechanic, Paul is the guy! I highly recommend Paul’s automotive. He does great work and is very trustworthy.

Vernon
December 06, 2023 7:35 am

Seems to be a friendly person. I would love to be a regular customer, but he's a rip-off. He has done work for me several times. He failed to tell me and probably other customers too that he charges for checking your car out. But the thing about it, he didn't tell me upfront. He charged me a fee after he checked it out, and I went to pick it up. I'm not a new customer. He didn't put a machine on it. He just looked at it and told me what it was, which I already knew. I told him what it was. Does that make sense? I like my fees upfront, and he normally tells me if he does the work. He didn't touch the car and didn't put a machine up to it to figure out what needed to be done. The importance of customer service and loyalty is important to me. The price he charged was a tad bit steep to me for him just to look at it, but had he told me upfront, that would have been fine. I got hit, and i understand it's Christmas, but please watch out and don't get bamboozled like I did. I'm very disappointed and I really like this guy but I'll take it to people who will be honest upfront and give warranty information on all parts.

Edward
September 26, 2023 6:14 pm

First off I’ve been taking my vehicles to Paul’s for quite some time. Always gr8 customer service and top notch quality work. When the work is great the price matches it.
I took my car in to have it looked at and he told me what was wrong, the initial cost was 1250$ and I had to be back at work (out of town) by Tuesday. However, he starts to work on it Tuesday morning, I went to get my things out of my car to prepare to go back to work, to my surprise Paul was finishing up. He told me what the problem was, and fixed the problem. Which knocked off almost 400$. There’s not too many technicians who would’ve been honest like he was. So if you want quality work, honesty and fair prices (depending on the work being provided) Paul’s Automotive is where you want to go.

Theodis
July 24, 2023 9:14 pm

I've been dealing with Paul for over 15years or more this guy and his son are the best in Dallas Texas when it comes to working on the vehicle good honest Christian people I love the shop I love the guys that work there keep up the good work guys Bo.

Tunisia
June 17, 2023 1:17 pm

Sometimes women have hard time finding auto shop that they can trust. I am so glad that I have found that place with the auto care shop.

Jeff
March 06, 2023 2:42 am

We use them for our company trucks but also for my daughter's car. They have been great to work with at a great price. I highly recommend Mike's to anyone!

Pratik
January 18, 2023 1:27 am

No one is allowed to touch my truck but this shop and his crew simply put honest, fair priced and quality repairs. Knowledgeable and timely cant speak more highly of Paul and his crew.

Need more then 5 stars when it comes to auto mechanics all the values above are questionable at best at Pauls they have brought back the integrity and dependability to the industry. TY

Roberto
November 11, 2022 2:22 pm

I f you need a honest and great service on any mechanical issue, Paul and his sons are the indicated, they have taking care of all my personal and work cars for years, forget about dealership or any other inexperience shop, al they want it's your money, but Paul's automotive will find the true and only problem (s) with your vehicle and if they don't find anything wrong they will tell you staright up, this guys dont cut corners to get the work done, I haven't took a car back from same problem after it's been repaired with them, like the other shops you go in with a problem and you end up leaving with 2 or maybe more, I have live in the balch springs area for about 20 years and Paul still does the best to keep customers happy. And trust me I have tried LOTS of mechanics in the past and not even a single one can match up with this guys. I highly recommend Paul's automotive.

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