Petco, Frisco TX

Pick up my online orders here now because their other location on Eldorado seems not to have what I need very often any more and the staff is friendlier here.

Typical Petco, which is a good thing. Has my usual brands I buy from them and some pet loving person is at the cash register to ring me up.

The service is quick but no lack of care. The ladies there are so friendly and beautiful.lol.had to throw that in there. Go and I promise you would love it!

Store has lots of options for pet supplies. And pet adoptions are available. I've shopped this chain for eons, no matter which store I am in, the staff is always helpful.

Initially started getting my pet stuff from here because of location, but they have a Vitalcare Membership. It's worth paying for & I already have savings equivelant to 2 months cost of the membership just my first week. Adding additional pets is cheap. The staff is very caring and helpful and help you f7nnd what you need.

We relocated to TX almost 1 year ago and haven’t been too impressed with groomers. Most have done just ok. My shorkie has come to this location for his last 4 grooming appointments. 2/4 he was with Josetta and she does an amazing job. He looks so handsome and perfect when she has serviced him. My daughter brought him home from his last appointment, he was the cutest and smelled so good. Definitely recommend her if you’re in search for your furry family member. I failed at taking before/after pics but will upload at his next visit in the upcoming weeks.

The Petco in the Frisco area was excellent. I wish they could transfer some of their hospitality to League City

The worst grooming service ever. Don’t take your dog for grooming here. My dog has a really bad haircut with Karla. Customer service was bad too. They don’t even answer their phone. My dog was ready to go but they didn’t call me. They put him in the cage and he was shaking like earthquakes. And took 6 hours to cut my dog’s hair. I will never bring my dog back here.

The people have always been friendly and the product selections are always good. We go there for collars, food and treats.

This pet co gave me and my family the worst grooming experience ever! After they cut my dogs hair he was unrecognizable they cut his hair all the way to the skin our stylist was Karla. They lied to us also they said that our dog has mats on his cheeks when he did not. The prices are also unreasonable 94 dollars for a bath and grooming. This was the worst grooming experience ever and I am sorry for whoever takes their dog here and if you do don't get your dogs hair cut by Karla. The night before we visit petco we brushed our dog and untangled all of his hair but they still said that it was tangled. They put my dog into a cage for hours without any care. They seem nice at the beginning but they are not. Terrible experience.

We took our two golden-doodles to Petco for the first to try their grooming. Our dogs came back so much better! We added the refresh package for our dogs due to the weather change and they were much less itchy. Also, the haircuts themselves were fantastic. Would highly recommend booking with Dustin K.

Karla did a haircut on my dog. It is the worst haircut ever. She cut my dogs hair to the skin. She just lied and said that my dog had mats on his cheeks when my dog did not. We did not even recognize our dog after his haircut. And he was shaking a lot when we saw him. Really bad experience with the grooming service. I put before and after haircut pictures.

Dustin and all staff are great! Top quality grooming and best of all my dog is happy and loves going to her appointments.

Not sure what they did to my baby dog but he is not the same. He is not happy, not playing, just want to set on his bed and not interact with us. Will definitely not use the west McKinney location anymore in the future.

Great place for buying pet foods. Petco membership is cost effective for multi pet household. Also the grooming at this location does high quality work on poodles. We recommend Heather the head stylist for pet grooming.

Alex was great! She did exactly what I asked for, which I always seem to have problem with other groomers! Her customer service was A+! Will definitely go back and ask for her

When you walk in this store no one greets you. The fish department is a mess with zero help. The young employees stand around behind the counter waiting to ring up a bag of dog food. That's the extent of customer service in this store. I blame management. Poor training. I don't know, maybe that's all you get out of this generation.

I don’t know why I am writing this. I know it will not change or make any difference but here it goes.
I booked an appointment for grooming my dog at 10: 30am today 5/21/2022. They mentioned that the bath and grooming will take about 3-4 hours.after 2: 30pm I started calling the store 2-3 times and no one answered… at 4: 30pm I decided to go and check on my dog.as I approached the store I saw the groomer pulling my dog from her head and neck.my dog was really scared and shivering.when I complained about the way they are approaching the dog they claimed that this dog is a regular customer (this is the first visit btw) and doesn’t like to be watched! I mean what does this have to do with her pulling her head and neck.besides that, the groomer looked very nervous and frustrated.
To the groomer that was doing this behavior I wish that no one ever treats you or your family this way! And if you do not like your job or animals, there are plenty of other jobs out there!

Lying and coming up with stories to customers and leaving dogs in kennels for 6 hours reflects the terrible management of this place!