Pho 20, Galveston TX

The worst service Ever. Sadly. I don’t recall a time where I had ever received great service… but the food had been great. Until last night. I normally access Pho Tai In Galveston for Soup but they were closed. I recall this place having similar soup. WRONG — soup full of diluted broth w no taste and my order was wrong. I didn’t even feel like fighting w them. I am unsure of who the lady was.she’s there often so I assumed she was in management. Her attitude is so awful and I did t feel like dealing w that after I drove to Galveston to give them $29.

Save your money and go to Pho Tai gown the road.you will not be disappointed.

Very enjoyable dining. Nice decor, good food at a reasonable price. General Tso chicken was excellent. Davis, our server, was professional.

Pho was decent. Grilled beef & rice combination place was good. Shrimp spring rolls are decent. Waitress are kind and knowledgeable. Overall decent food and probably as good as it gets on the island. We go every 2 weeks or so.

Dash delivery, nice atmosphere when I was waiting for order, stop by get your fortune cookies.

We ordered claypot tofu which was way too good. Also the salt and pepper tofu was pretty amazing.

Amazing delicious food for the soul. Our server Yuliaa was amazing, the dishes she recommended turned out to be the best among the items we ordered. She made sure our items didnt have fish sauce in them. Had a great time here

This is one of my favorite places to get pho, but my God the person they had today, and I've noticed everytime I've gone in there its been different people working so maybe that's the problem. His customer service is horrible, I ordered my food like always, p4 meat on the side, no cilantro, extra green onions, steamed vegetables. He brings it with the meat in the broth and cilantro, I was willing to eat it with the meat in it, but not the cilantro plus I had already added my vegetables. He takes it back and I repeat to him what my order should be, he brings it with no cilantro, meat in the broth AGAIN and no veggies. I'm on my lunch break and overly frustrated at this point, so I left. I definitely need a new pho spot that has consistent customer service. So I had to go back to work HANGRY!

The broth is in the top tier, the best I have personally had. Noodles were perfectly cooked.

Worst food that we have ever been served over seven years in Galveston. Upon entering the restaurant, you are met with the odor of sewer gas from the restrooms. Egg rolls were overcooked and dry! We ate less than half of each of our entrees because the food was inedible. The vegetables were overcooked and the meats were large chunks of tough coarsely chopped precooked reheated failure for Vietnamese cuisine! The waitstaff, Eugene, was great! Apologetic, but powerless to remove the charges from our bill! Please do not ever try Pho 20 in Galveston!

This was kind of a last minute place that we chose in a rush on vacation for lunch and I'm so glad we did. I was unsure before going in because I didn't look it up before (just typed in pho) and this popped up. I really liked the pho. I didn't pay attention to the other things on the menu and we all got pho so I can't say anything about other items. I'm so glad we found this spot!

Great Vietnamese food! Restaurant was clean and well-decorated. Nicer than average dining decor. Food was well priced, around $11 a dish.

The Customer service I had tonight was TRASH! I ordered house lomein, 2 brisket phos extra veggies, chicken wings, and shrimp fried rice and a thai tea. I get there the total is $90 something dollars I'm like ummmmmm you can take off the extra veggies (was charged $5 each, 10 total) and $5.45 for a thai tea with tampico. When I asked her to take it off she got an attitude and rolled her eyes at me. Took a small pause and start tapping the screen. She didn't print out another receipt instead I guess she clicked whatever on the screen and continued to write on the receipt taking away what i asked her. Overall the lady's attitude was so not good. She made a comment saying "I've been here 15 years and I've never had this problem" i said well ma'am I'm not paying 10 dollars for extra veggies and I'm not paying $5 for a mini thai tea (it was not a normal size drink.) I was very offended because nobody in their right mind is paying $10 for extra vegetables!

Use to love coming down when I would visit Galveston but not after tonight. The lady with the short brown hair added menu items I didn't order and before I finished my question of why, she snatched back the receipt from me. She then typed into the computer and told me "Here this is the real one, pay this" when I looked it was $4 extra. I cancelled my order and left. Who would want to still eat somewhere after someone put negativity in their day? A simple explanation or actual helpful customer service would've cleared up confusion no problem.

I called in my order, I asked for P4 add meatballs, this was acknowledged. I then asked for the meat to be placed in the broth, so that my meat could cook on the way home, this too was acknowledged. I pick up my order, get into the car and instantly notice there is no meat in the broth. Bummer. I hoped that maybe they misunderstood and the meat was separated but at-least cooked. I get home the meat is uncooked, the broth is close to cold, and there was no meatballs! Even when picking up my order I said I was picking up a P4 add meatball! Pretty upset with this visit.

The management at PHO has the nastiest attitude & I mean a of them. I just don't get why your mad all the time. If you don't like your job get a new one. GEESH!

The best thing I've had in a bowl. And no I'm not vegan or vegetarian, but this is my go to for a healthy helping of meat and veggies. And oh my-the smoothies are to die for!

My first time here! I was impressed with how nice it looked inside compared to the outside, so don’t judge the book by it’s cover. I had the shrimp spring rolls, two for $6 and they were big! Freshly made and delicious with the traditional (peanut) sauce on the side. The sauce had a tiny dab of hot sauce in the center so you could mix it in or avoid it, with a few ground peanut garnishes. I’ll go back when I’m hungrier! Extensive menu, complete with wine and beer.

A hidden gem in Galveston all the locals know about. The best pho anywhere, and the spring rolls are top notch. Do yourself a favor and if going in person get the sizzling crepe (K4), which is not usually offered at most Vietnamese restaurants. Tommy is a great owner and has delivered quality Vietnamese cuisine for many years. I have been going since he opened, look forward to it each time!

My wife and I are picky about eating out. But this is one of the few places we love to visit when we do. Never been disappointed by their food.