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Pigtails & Crewcuts, Highland Village TX

Address 1601 Village Pkwy Suite #135, Highland Village, TX, United States
Phone +1 972-221-4247
Hours
Monday10:00am-6:00pm
Tuesday10:00am-6:00pm
Thursday10:00am-6:00pm
Friday10:00am-6:00pm
Saturday9:00am-5:00pm
Sunday12:00pm-5:00pm
Website book.pigtailsandcrewcuts.com/shop_home/103264
Categories Hair Salon, Barber Shop, Beauty Salon, Toy Store, Hairdresser
Rating 4.7 13 reviews
Nearest branches
Pigtails & Crewcuts: Haircuts for Kids - Southlake — 250 Randol Mill Ave Suite 120, Southlake, TX, United States
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Pigtails & Crewcuts reviews

13
Sort by: date highest rated lowest rated most helpful
Kelly
September 04, 2023 2:57 pm

Always love going to Mrs. Tosha for my son’s haircuts! He’s happy to go and even happier leaving because of his new cut! Everyone is warm and welcoming and it’s a nice place for kids.

Kyra
September 03, 2023 11:51 am

We have a successful haircut every single time we visit the Highland Village location. The care & patience from the stylists is beyond amazing. Would highly recommend for your little one!

Melissa
August 19, 2023 5:09 am

Tosha does an amazing job and she is so sweet with my son. She is wonderful at what she does.

Kristen
August 16, 2023 7:04 pm

The customer service was amazing, and our stylist not only treated my kiddo who got her haircut, she treated my other two as well. She was friendly, and professional.

Traci
August 16, 2023 11:56 am

Tosha has been, and will continue to be, our go to for as long as possible! She is the best!

Tara
July 27, 2023 1:12 pm

Jazzy did such an amazing job cutting my daughter's hair and making her feel pretty and so special! She even braided her hair

Gina
July 09, 2023 12:28 pm

Kiddos enjoyed the entire experience. It was fun for them and mom left happy with cute cuts on her kiddos! Thank you!

Jordan
June 30, 2023 1:24 am

Tosha is amazing! She is so good with my child. We love coming to see her. Melissa is great as well! They do such a great job and are so sweet to the kiddos.

Stephanie
June 24, 2023 7:14 pm

Our son is Autistic and doesn’t do well with sounds + noises but Melissa is so great with him so glad we can bring him in and know he will have a great time! Thank you

Kristine
April 15, 2023 6:34 pm

We always come here for our daughter. They always do an excellent job. Very friendly staff. And clean.

Christina
April 01, 2023 1:51 pm

Melissa did a wonderful job on my son’s hair! He was able to watch Toy Story and sit in a cool fire truck which helped to ease his nerves. The train table was also a big help as well. Melissa was extremely patient, kind and gentle with my son and gave him an excellent cut. We will definitely be back.

Brenda
March 26, 2023 11:40 am

I normally don’t give bad reviews unless it was really that bad or I wouldn’t want others to feel the same. I experienced the most awkward service I’ve ever had with my biracial children. As soon as I walked in I noticed the front desk lady (not sure if she was the manager) get really nervous and uneasy. I sat down with my kids and waited for them to be called. The front desk lady quickly just gave me a brush and a detangling spray and told me to start untangling my daughter’s hair. Didn’t ask any questions or give any explanations on to why I needed to. In my mind I’m thinking “Am I not paying for you guys to do that? ” I have four children with biracial hair and I have never ever been asked to brush their her out at a salon. NEVER. I just found that really strange. My daughter’s hair is curly and she does have a lot of hair so I’m aware that her hair is different and that maybe not everyone has the experience with her hair. But it was not our first time here and my daughter has gotten her haircuts there since she was four and NEVER had issues. I still remember a white lady doing it in the past and turned out amazing and made us feel we could come back. I really thought we would have a nice service like past times and I only decided to come again because my kids loved that place. My major problem was that she quickly ordered me to brush her hair out not knowing firsthand in what condition it was. She kept insisting for me to brush it all out even though she gave me the wrong type of brush and it was only making it worse. All I needed was a trim and simple French braids like they’ve done in the past. She kept coming back and forth making comments about her hair and how long it would take them to cut it. I was feeling really uncomfortable and bad mainly for my daughter noticing something was wrong. Some of the moms and the front desk lady looking at us strange the whole time we were there. She definitely didn’t handle the situation well at all. I don’t think she was being intentional in being rude but she was pushing some buttons in making presumptions. I feel like every time she said something to make things better she kept digging a hole. I tried my best to bite my tongue to stay positive for my children but I was really furious in the way it was handled. I completely understand it takes experience and time with ethnic hair, but we had no problems before until now. At the end she turned their services down and she had one of the hairstylist talk to me instead of her. I can’t complain in Tosha or Maria they were extremely respectful and did their best in making the situation positive. But I will not bring my children back. I don’t think it’s a good place for biracial or ethnic hair. If in fact she’s the manager I really hope she learns how to talk to people or handle these types of situations better.

Christina
January 18, 2023 12:01 pm

My 7 year old saw Tosha today, who was SO kind and helpful when I asked questions about maintaining her hair. When we left, the first thing my daughter said was, "Wow, Ms. Tosha was really nice! " She has new clients in us, for certain.

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