Piney Woods Mart, Willis TX

The manager or owner needs to contact me immediately. I gave my number to the extremely rude Asian woman behind the counter but I doubt she will give it to you. Check your DVR. I’m only being kind enough to give two stars because there is one woman who works there who is so kind that I smile the second I see her and leave with a smile. She’s white, older, skinny, long hair. Extremely kind. The woman who was supposed to help me today was rude, had her child behind the counter, yelled at me because I had to wait for the funds to release on my cash app after paying at the pump with my phone. I’m no thief. I simply was trying to pay for my drink, I will not have someone yell at me and threaten me and demand I do things I cannot do at the moment infront of other customers trying to humiliate me. If I was aware the pumps would hold my entire account balance I would have purchased the drink before pumping gas. And if she’d shown any customer service skills it could have been a pleasant interaction and only a few minutes of me waiting to be able to pay.

Arrived at 5. When they are supposed to open. Which was before the opening lady showed up. Continued to wait until 5: 15 when the door was unlocked, and was told they still where not open yet. Call me old fashioned but if you open at 5, your ready to conduct business.