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Poke-Yi, San Antonio TX

Address 6301 Northwest Loop 410 e01, San Antonio, TX, United States
Phone +1 210-803-6466
Hours
Monday11:00am-8:30pm
Tuesday11:00am-8:30pm
Wednesday11:00am-8:30pm
Thursday11:00am-8:30pm
Friday10:00am-9:00pm
Saturday10:00am-9:00pm
Sunday12:00pm-6:00pm
Categories Hawaiian Restaurant, Bubble Tea, Organic Restaurant, Poke bar, Sushi Restaurant
Rating 3.4 18 reviews
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Hawaiian Restaurant Poke-Yi reviews

18
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Vanessa
January 13, 2024 4:19 am

The ramens have been really good the couple of times I have eaten here. The atmosphere is a little due to it being the mall, but it's fun to people watch.

Erica
December 28, 2023 9:28 pm

The food tasted pretty fresh and the boba tea was perfectly sweet (mild sweetness compared to most places without having to adjust the sweetness level), and didn’t have too much ice. I got a tofu poke bowl and it was super flavorful, some restaurants have super bland tofu dishes was pleasantly surprised overall

Syl
December 13, 2023 5:28 am

My daughter wanted to try sushi and boba tea for the first time and she loved it here! The gal taking our order was so helpful! Food was great!

Thad
November 05, 2023 1:35 am

Servers were a bit cold and distant. The poke bowl that we ordered seemed to be pre- packaged and put in the microwave. We would not eat it. A big stiff blob of pasta with some older looking vegetables and an older refrigerated hard boiled egg. The fried shrimp was extremely greasy and tasted as though it was fried in used oil. Picture attached. When we took it back (uneaten), we were told that we had to pour the broth on it and it would be better but refused to take the food and return the money. The food went uneaten. We would not return there again or recommend.

Kelley
October 15, 2023 1:50 am

Poke-Yi is awesome.great Poke bowl's.great value.always get the 4 protein bowl.better than all the other poke places. We order delivery quite often. Great place!

Breaking
July 29, 2023 1:58 pm

Amazing place amazing staff and the food is a absolutely bucket list worthy. Savorful taste all the way down to the broth.

Laila’s
July 23, 2023 3:13 am

I promise every time I come here there’s always a new rude teenager working here or younger person. Every single time I come here I get the worst service possible. They always have attitudes, always roll their eyes, just so nasty for no reason. The food is good and all but everyone just seems so miserable. I PERSONALLY work at a boba shop and know that things shouldn’t be tan like this. I hope for better in the future because poke yi once was never like this.

Mark
July 20, 2023 10:25 pm

A nice surprise for a restaurant at a mall. Many items to choose from. They have seating that is specifically for the restaurant. I tried the beef ramen bowl and a Galaxy series mango Boba tea. Very tasty ramen and excellent tasting Boba tea. Friendly service and good prices

jerry
July 04, 2023 11:41 am

I just came from poke yi to pick up some food from door dash. They claimed that they did not receive a order. I showed them receipts and order confirmation of me being charged. She would not budge. So now I'm out money and no food. Great service guys

will
June 17, 2023 8:59 pm

What a great little place - Tonkatsu ramen with pork belly and a little bit of hot sauce was AMAZING. The staff is very friendly and even the onigiri was good. What a find - I would not have expected this from a little restaurant in a mall!

liliana
June 17, 2023 6:13 pm

I am appalled, i usually get the onigiri here since it’s one of my favorite restaurants and it’s always so yummy but this time it SMELLED like something actually was rotten and tasted a little weird too. I’m kind of surprised that it wasn’t good today, but hopefully this will be a one time occurrence. Overall though this place is amazing!

Andrew
May 16, 2023 6:07 pm

It's pretty good for a mall restaurant. Has an extensive menu and some places to sit inside.

Deedee
April 15, 2023 1:01 am

I love their drinks however I have never liked ice in my drinks. I thought it was so rude of an employee to lecture me on the fact I didn't want ice and how it wasn't going to taste the same. She had a horrible attitude about it and I've dealt with her before. If you hate your job so much, go work somewhere else, don't take it out on the paying customer.

Daniela
April 03, 2023 8:20 am

Went on the weekend, the two employees were rude and did not seem to enjoy their jobs. They were chit chatting and looked annoyed when we came. Cashier looked annoyed when I asked how to pronounce hakaideo (i legitimately didnt know how to and was curious because I work for a global tea distributor, never heard of it). I ordered a half taro half hakaideo slush and it was over iced with very little flavor. I'm from California and basically grew up drinking milk teas and boba drinks and this was a pure disappointment. Slush is supposed to be icy but this one did not have any flavor at all, did they even add any flavor? Had Chunks of ice. Felt like I was drinking a cup of ice with food coloring. I made my own taro slush from powder I bought on Amazon and It came out 1000 times better. You are better off purchasing a milk tea or slush from any family owned asian restaurant or tealicious cafe where you can actually taste taro in their slush. Good customer service would have improved the experience but that was obviously not the case. Each slush was about $7, so overpriced for a cup of ice. Its probably the most expensive milk tea slush ive bought in san antonio and it didnt even have flavor. My niece and family went shortly after and they didnt even have regular boba, employees were lazy. Never purchasing from here again.

Pochenko
March 31, 2023 3:55 am

Like the Ramen and Onigiri, only slight complain is the two dollar price addition to the Ramen bowls.

Sophia
March 04, 2023 1:12 am

Good atmosphere to chill and eat or wait and great portion size (got a light and a regular size, regular might have leftovers, it's generous). Food was ready fast.
Unagi bowl and added tamago, there will be texture and it's good! Also got a Thai tea and SA dirt both with boba, it is a little more firm but we loved the texture, it wasn't squishy or slimy like some boba. Definitely would go back.

MCRodriguez
February 28, 2023 6:53 am

Prices weren't terrible for the amount of food you get. I bet they don't have to be as stingy as some other poke places since they have less overhead costs being in the mall instead of their own building.
I was able to swap out items from the signature bowl of my choice. The rice was still warm after driving home about 20 minutes. It's a little hidden from the rest of the food court, but I think it's a nice inclusion to the mall.

sweet
February 16, 2023 12:26 am

Poke Yi in Ingram Mall, San Antonio, is a great restaurant with a nice artistic interior that creates a welcoming ambiance for diners. The spaciousness of the restaurant provides ample seating, making it an ideal place to enjoy a meal with family or friends.

During my visit, it was my first visit there, i tried the custom poke bowl and bubble tea, which were amazing in taste. I had their regular poke bowl that comes with three proteins.
The staff was good and attentive. The quantity of food served was also good, because I couldn't finish it and took it home for my dinner. My all-time favorite thing.

Additionally, Poke Yi offers a wide range of options to choose from, making it easy to find something that suits everyone's taste. Whether you're a fan of seafood, vegetarian, or meat dishes, there is something for everyone on the menu.

Overall, Poke Yi is a fantastic restaurant with good food, staff, and atmosphere, making it an excellent choice for anyone looking to enjoy a tasty meal with friends and family while shopping. One bad thing is, they charge 1 dollar for seaweed salad, and I didn't see anyplace that charges for seaweed salad.

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