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Popeyes Louisiana Kitchen, Grapevine TX

Address 601 E Northwest Hwy, Grapevine, TX
Phone (817) 809-8770
Hours 10:00am-11:00pm
Website www.popeyes.com/store-locator/store/restaurant_85244
Categories Chicken Restaurant, Cajun Restaurant, Fast Food Restaurant, Restaurant, Seafood Restaurant
Rating 2.5 12 reviews
Nearest branches
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Popeyes Louisiana Kitchen reviews

12
Sort by: date highest rated lowest rated most helpful
James
April 11, 2022 8:23 pm

First my order was not delivered. We ordered apples pies with a 7 min wait.that was a joke.never received them after 8 minutes.bad business.

Jenna
March 18, 2022 10:43 pm

I went to Grapevine location yesterday afternoon. I have to say there were only three employee's working and they did an awesome job! The line was three deep in front of me and three deep behind me and I was only in line about ten minutes. Food was great and Juan who was working the window was so nice and was doing his best to take and fill orders as quick as possible. Will definitely return and I hope the company recognizes the hard work this staff was doing.

Marisela
March 18, 2022 9:39 pm

Bad service, old chicken hard to bite, and so expensive. I order combo of 3 pcs 2 personal sides and a drink. For $15.14.the chicken was 2 wings and thigh.

Joshua
March 01, 2022 2:05 am

Terrible experience. Ordered something as simple as a #9 chicken sandwich fries and drink. Get my sack and no fries so I pull back around and tell the guys working only to have one swear he put fries in the sack. Why in the world would I go through all that just to lie about $1 worth of french fries? On top of being the slowest drive thru on earth.worst popeyes experience thus far.

Lauren
February 19, 2022 10:33 am

Hey unfortunately I’m June 2021 I almost got hit by a eighteen wheeler truck in front of the entrance of Popeyes grapevine I was in my personal car leaving when out of nowhere a eighteen wheeler red truck almost ran me over and killed m I survived luckily somehow and I’m thankful to be alive

Aida
January 09, 2022 10:29 am

I can't understand how a place is empty and they can't give you good service. I ordered 2 chicken hips and a chicken breast and couldn't believe the size of them. The three pieces of chicken together barely made one. You can see it in one of the photos that I took one of them. They looked like a quail hen. To make matters worse, I don't eat the skin of the chicken, so when I removed it, the meat was reduced to nothing. I spoke to the person who attended me and they replied that this is how they are coming now. They also gave us a mashed potato that we did not ask for and the person noticed it and about 3 minutes later he went to our table, took it and also put it in a bag and gave it to a person who was at the window. I could not believe it. With the things that we are experiencing today with covid 19 and the most calm employee did that. The sauces that we asked were not given to us and the side that I asked was given to me small and I ordered it large. I don't want to imagine if the place were full how many mistakes I would make. Very unfortunate that the Popeyes chain has such a low reputation but you can see why.

Rolly
November 20, 2021 3:15 pm

Spicy Chicken sandwich is good. Megan the Stallion sauce taste like Asian Zing sauce from BWW, but not as spicy. I liked it!

Bill
November 15, 2021 10:02 am

Worst chicken tenders ever. Meat did not even have texture or taste of chicken. Spent more than $18 for lunch for 2. I will never eat at this location again.

Jasmine
October 14, 2021 4:19 am

Apparently they only had chicken nuggets left. Refused to apply a discount or a inconvenience drink. Also online it says they close at 11 but they claim they close at 10?

Sabin
October 11, 2021 7:22 am

I'm addicted to the potatoes and gravy but the popcorn shrimp was too small to dip so l poured the cocktail sauce over it and eat it with a spoon. Not my idea of cuisine.

Keesha
October 05, 2021 7:25 am

Omg this popeyes one of the beat i have taste. Im from out of town an now i love me some popeyes chicken. But this one right here OHH BABE AMAZING

Mustang
September 17, 2021 5:55 pm

Fresh and hot chicken today was a great time. I got the daily special 2 pcs and a side large drink $6.25 can't bet it.

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