Port Lavaca Chevrolet Buick GMC Service Center

I also get my car inspected there. I have used then for seven years and will continue to do so! They are fast friendly and efficient. Willing to pick me up and take me home if needed. Not a better place in town for car servicing

One of the best car buying experience’s I’ve had. Garrett (sales) was the bomb! I’d buy another car from him.

Great service department personnel. Mr. Beltran always takes the time to answer any issues I may have. KUDOS!

Everyone was very nice. Gave me a courtesy ride to and from my hotel. Got the recall taken care of and very reasonable on my oil change and tire rotation. Very pleased with the whole service.

We dropped off our Chevy Captiva on 7/20 at the service center (after having called a few days prior to schedule an appointment). It had 5 issues that needed repaired. We knew the cause of 4 of the issues and just needed the service center to figure out the 5th issue which is why the message that the engine is overheating keeps coming up. I called 7/23, spoke to Daniel, was told they were looking at it and he would call back by the next day. He did not. I called again 7/27, spoke to Daniel, was told he couldn't figure out who had the ticket/keys and was running all over looking for it. He offered a free oil change for the trouble and said he would call back when they figured out the vehicle issues. He did not. I called back 7/29 but the phone lines were down so I contacted the dealership through Facebook Messenger. They said they let their team know about the situation and apologized for the inconvenience. Daniel called me back later that day and gave me their estimate. I agreed and he said it would be ready on 7/31. He called again on 7/31 and said some part on the key was broken and they would fix it for free but it'd take until 8/3 to get the part. He called again on 8/4 and said the part came in and we could come pick up the car. We picked up the car that afternoon. The door handles that had been replaced had a white edge sticking out at the top of them but we didn't want to risk not having our car another 2 weeks just to get that detail fixed. When we got home (we live an hour away) we realized they hadn't returned our key fob or the other 2 keys (house key and po box key) that were on the keys we gave them. I called Daniel and he said he would replace the key fob and would talk to his manager about getting us a free oil change. He called again 8/5 to say the key fob came in and we took the car on 8/6 to get the key fob and have it programmed. Daniel apologized to my husband for the issues and gave us 2 vouchers for free oil changes. Each time my husband went inside the service center workers and customers were not wearing masks or social distancing despite signs on the doors saying it was required for all. Both service center employees and sales employees were using extensive foul language within full hearing distance of customers. I would not recommend this company for repair work to anyone.

They were very helpful and very friendly. What needed to be done to my vehicle was done in good & proper time.

Very Professional service, explained everything in detail the problem of the vehicle and what they were going to do to fix it.

Excellent, Professional and Seamless Customer Service. Personnel cares even after selling us our vehicle.

I would definitely recommend bringing your vehicle here. Everyone I came into contact with were very courteous and helpful. The service department and waiting area was very clean and I was impressed with the all and all experience.

Went in for oil change again and as always Daniel was very nice, great customer service! Service was fast and in and out within 30 min!