PostNet, Houston TX

The ladies here are so sweet and professional! They always remember you
Thank you for being such a great and friendly business!

I hesitate to write complaints, but I felt compelled to share my experience. I hired them to print my wedding invitations, and while the young lady (Jennifer) showed me some lovely samples, the final product was far from what I expected. The color was wrong, and the quality was poor, resembling cardboard. Disappointed, I had to seek alternative printing services, which offered better quality at a lower price. Unfortunately, the African American lady (who may be the owner) lacked customer service skills, responding dryly and without apology. In contrast, Jennifer was professional and pleasant. I'm disappointed in the experience. "

Great service, professional atmosphere. Will definitely utilize their services in the future. Madison was very polite, helpful and patient.

Woman told me as she prints my label oh and we have a “SMALL fee to print” I say ok thinking ok 50 cents to a dollar max. I kid you not over $3. That’s ridiculous I know how much ink and paper costs and you own the business so just paying yourself a little extra. Will not be back nor would I recommend ESPECIALLY bc the shipment didn’t even get picked up for two whole days after I dropped it off. Would have gone to post office and used the QR FREE LABEL had I been properly informed that 1. We charge an absurd amount and 2. Your package won’t be accepted or picked up by usps for 48 hours. Pointless business with overpricing.

Madison, not only took ownership of the task I needed done, but she was
. Very knowledgeable
. Courteous
. Patient
. Abl8e to teach me how to take a screenshot of a document

Thank you Madison, it was a pleasure having your help!

Postnet There is a young man by the name of Gavin who works at PostNet on 12712 W Lake Houston Pkwy. He is absolutely the best, so helpful and so knowledgeable and polite. Thank You

Jennifer was excellent with helping me with my mother’s obituary. Great customer service.

Had funeral brochures printed at Summerwood Postnet. Service was exceptional and the staff were so nice and helpful

Summerwood post net was very cordial period we had some problems with the programs, but they were very congenial and quick with fixing the problem. Very customer service friendly. I would highly recommend.

Love this place! Have used them and Wilson Rd for years! Everything from printing large drawings to logo designs to mailing and shipping, The Howards are phenomenal people that you just enjoy doing business with! No matter how big or small a job, their staff makes you feel like it's the only job they care about. Great service, great products, and wonderful people. No matter who you are dealing with, Renee, Jennifer, Wilma or Madison, they'll take care of you.

My morning started off wrong with a Wayfair item that needed to be shipped back. Didn’t have a box and got turned around and away at another location.
Went to this location and the staff there was phenomenal. They helped me tape up a box and prepared it for shipment and boom I was done!
Wait got home and realized my wallet was in the box that had gotten shipped by FedEx. I immediately called Mrs Renee at the summer wood location and she was very helpful and outgoing, even called FedEx and got them to return the item to me this morning.
Overall Mrs Renee and her the interaction I had with her at this location was great. If I have any more needs with shipping etc I will make this location my store of choice.
Great service, professionalism and even going out the way at the end of a work day is what expressed me.
Thanks
EJ

Very professional and took the time to help me coordinate overnight delivery between 2 different cities

Post Net did a magnificent job helping me with my request. My brother recently got engaged and I need a poster for their engagement party. Madison did an absolutely tremendous job helping me pick out the right poster and specs for it.

I had a fairly large printing/binding project and a very short deadline to get it done. Bridget went above and beyond to make sure my order was done well and on time. Highly recommend!

Wonderful customer service. Fast and so friendly! My projects are always produced perfect and on time.