Preferred On-Site Fleet Services of Texas, Tyler TX

Great company got me back on the road in no time the mechanic joint great guy helped me every step of the way really appreciate great people like him

Leaving this review on behalf of my husband Chris. He was in there Thursday afternoon. The service was great and quick. The staff were nice, friendly and helpful. Thank you Presley and Ben for the amazing service.

Great company to work with. Klint showed up when he said he would. He quickly identified the problem and got my trailer fixed so I could get back on the road. Definitely a knowledgeable tech would recommend to anyone in the area!

I prefer Preferred On-site because they stay ready any time of the day or night, evenings and early mornings. If you need big truck repairs they got you covered and even if they don't have the part you need Preferred is great at sourcing parts in the middle of the night and with a good guy like Klint K.on their team you won't be sitting too long. Klint Fast and speedy with the repairs and the best part is that he double check his work. If you have any semi or trailer issues I prefer Preferred. Thanks Klint I appreciate it.

Very courteous and professional company! Mr. Klint Kenner was the tech that fixed our trailer on site! Most companies that service big trucks, as we all know give an ETA and very rarely arrive on time! Preferred On Site Fleet service was called by my company to fix a bad wheel seal issue and when my company called me they told me the ETA that was given by this company, and they were right on time! Klint promptly diagnosed the issue, tore everything down, went and got the replacement parts, and had me fixed in no time! Great company, great service which is something you rarely find now days! Definitely deserves a five star rating!

Wow, what a place to go for great service and even better people! Thank you to everyone there, I had the best experience getting my rig the oil changes done on my rig and on my rig's generator and even the steps repaired as well.
Special thanks to Tyler for being as thorough as he was to make sure that everything was done as it should be, attention to detail means everything! And to William, Molly and James, Pops, and the young other young lady behind the desk, I wish I had gotten her name! But I appreciate all of you very very much.thank you so much again and merry Christmas to all!

This is hands down one of the best mechanic shops in all of Texas! They have the best customer service, fast and reliable service all the time and always there to help! If you ever need anything done these guys are the people to call! Yall go try them out and become apart of the preferred on-site fleet services family you won’t regret it!

My semi has broken down twice in Tyler TX, after hours both times, and each time Klint was there to help me get back on the road quickly with excellent quality service. I would definitely recommend to anyone in need of a mechanic in the area.

I had a great mechanic to fix my truck today Kim Montgomery he is a lifesaver get me right. Thank you

A big Thank you! To the entire staff. Especially our technician Klint for finding and replacing the blown apart air valve on our Monaco RV. Everyone was professional, efficient, and courteous. We’re rolling again and happy campers! THANK YOU!

Kim Montgomery was a awesome mechanic was able to fix my truck with no issues. Very friendly. Big shout out to preferred onsite fleet but especially Kim. Montgomery, thank you all very much

Tech Ben O'Connor was fast, professional, and friendly to deal with. Quick changed the blown airbag on my tractor. Recommend highly for excellent customer service

Ben worked me in the morning after a call, Molly got the parts same day and they got me out of a tight bind. It was good timing for them and me and Ben knocked it out of the park

I have nothing but praise for preferred. Everyone working there is professional and efficient. Shout out to Klint for arriving when when he said he would, and fixing my hub seal issue in a timely manner. Highly recommend to anyone needing diesel repairs.

Tyler was a good guy, $550 for 5 minutes! Love this road side job, I recommended to anyone that has money to throw away!

2015 dd15 cascadia starts and keep cutting off after a minute. Called this guys a amazing Mechanic Klint came to my truck and replaced a broken collant sensor my truck computer comunication problem and a lot of other codes.they got me up and running less than an hour amazing coustomer service. Fair.

This location is wonderful, good people and quick services.
Especially Mr: Tim he was very professional

Fast and efficient. Technician Tyler was awesome. And Molly was very helpful on the phone and in person as well.

Klint Kenner replaced the alternator on my class B in record time. He is extremely knowledgeable and patiently answered all of my questions. Thank you Klint for being such great guy and educator. Michelle Maddox