Preventive Pest Control, Houston TX

Above and beyond the service I expected! Listened to my concerns and explained how bugs were getting in and multiplying. So nice to work with a company that not only exterminated what is there, but made sure the bugs wouldn't return. Recommend Preventive Pest to anyone experiencing bug problems!

Had service from them since October to July, always had a consistent pest problem. Had to call in so they would spray inside the house every time, otherwise they would just leave a paper outside. There pest control does not work. Extremely disappointed.

I wasn’t very pleased with the last time they came (Wednesday 7/27). I called them a few weeks ago to reschedule because everyone on the house got sick, and I needed them to service inside as it hasn’t been done in months. When the guy showed up he knocked on door but I was unable to answer right away because I was on a work call. After a few minutes I was able to put the call on hold and rushed out to the front. As soon as I opened the door I found a slip saying they weren’t able to service the house cuz no one is home. I ran to the front and waved the guy down as he started to drive off. He did stop thank goodness but seriously he wasn’t even going to start the outside service like normal? I told him he can come in and I had to get back to a call for work. He came in the house a couple mins later and stayed asking my 13 year old daughter if he needed to do the inside. How would she know? AND in literally just told him after flagging him down he could come in and do it. I honestly don’t even know if he even did the outside. All I know is I got billed the usual amount. I may cancel this service soon. I’m not very impressed with the customer service.

Joe has been servicing my home for years and is always helpful, punctual, and professional! Great company and employees!

Are on site for less than 10 minutes and do not do a good job.constantly having pesky pest issues… not recommended at all!

Last person (Alex) that came to my house to do the work, was more professional and detailed service that the former one. Thank you for a better service performed.

The rodent extermination service will be performed today. The gentleman that came was very through and understanding of the situation. The price quoted I thought was reasonable for the service. Blanche

They took preventative and remediation measures to resolve the matter. They were very professional and thorough with sealing the home, detailing the execution and follow up. I would highly recommend them and use them again.

We have been very happy with our service and our technician Ryan is great. We’re able to go over any new areas we’ve noticed or specific areas to focus on and he’s always given us great insight and taken care of what we needed.

I was pleasantly surprised when I learned there was no charge and considered as a free reservice!
Really did appreciate this!
Thank you

I was disappointed when I specifically asked him if he would be
Going around and removing all of the spider webs with the tool they usually use. He said yes and before I even realized it, he had left without doing so even though the main complaint was excess spiders.

Tristán came out to do a pest inspection and initial treatment of our new home. We are very pleased with the service provided! He was professional, friendly and he did excellent work! Highly recommend!

PLEASE DO NOT USE THEM! They charged me for services they didn’t provide. Also, they pop up at your house without any warning. Every time they’ve showed up to my house, I was at work. I was charged every time they showed up unexpectedly. I’m very displeased with their services and will NEVER use them again. I called Griselda, the office manager, and she was very rude and wasn’t able to answer any of my questions regarding the charges I had last year. I even have the receipt of the payment for the date. This company is TRASH!

The tech was friendly enough and did an okay job. However he did leave prior to touching base with us and making sure that everything we needed was covered. There are less bug issues for the time being though, so we will keep and eye on everything. If necessary, they do offer the option to come back out for touch ups.

Generally speaking, most pest control services I’ve used in the past do a bit of an inspection while they walk around and let you know if they see anything you weren’t aware of. I was disappointed that there was no discussion following the service.

I highly recommend them! Have been using them for more than 15 years. Leaving in texas and NOT having any bugs thanks to the regular service.

We have been using Prevention Pest control for many, many years now. They are very good at setting up scheduled extermination appointments and let you know in advance and the day of exactly when they will be there. You can also very easily reschedule if needed. I never have a problem with roaches, if I do happen to see one, it’s dead, so I know it working!

Preventive are always professionals They let me know ahead of time when they are coming to my bimonthly service. The tech always calls just what he is coming and asks what my issues are and then treats for those issues. They use pet friendly chemicals. I like their staff and the thorough service they offer

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The gentleman was very polite and knowledgeable of my problems with the ants. He was extremely thorough. Completely satisfied.

We have been using them for a long period of time. Never had any issues. We recommend this service to our family and friends

Scheduling is super easy - even date changes.
Friendly, happy office people.
Uniformed technician is friendly, professional & does thorough job inside and out.