Principal Management Group of Houston, The Woodlands TX

I'm a homeowner here in Spring in the Postwood Subdivision I've contact this office numerous times and not able to get a response or call it's always answering machines you have to speak with. This is a new management service to our community for a few years and I haven't since nothing they've done to enhance the community. Very

I recently purchased a home in a HOA managed by Principal Management Group of Houston. I needed some immediate modifications to the residence and contacted Penny Prothro the Asst. Manager of the property management company. She immediately responded to my needs and provided me with the necessary documents needed to complete my project and then assisted me with gaining the necessary approvals for my project. She was most helpful and extremely professional as well as personable during the entire process. Because of her, the usual process of dealing with a bureaucracy was made quite pleasant.

Terry Foster

Penny was so great and helped me get the information I needed so quickly! Thank you Penny!

Nicole Ginardi has been the most professional manager I have encountered. She was helpful in assisting me navigating the company website to order resale documents for my clients future home in Sunset Ridge HOA.

One of our favorite things about living in Woodson's Reserve is our Life Style Director, Laurie Hallowell, because she has done an amazing job of building a strong a sense of community. She goes above and beyond for the residents and every event she plans is fantastic. She truly helps make Woodson's a special place to live.

Nicole G. Was very helpful and knowledgeable when I came to her with questions about my HOA prior to purchasing my home in Community Villages of Cypress Lakes. She made me feel confident about my decision and I definitely recommend her to anybody with questions about their future purchases.

Manager Nicole Ginardi is an asset to PMG. Hard working, thorough and responsive to our community.

We needed to know how to log into TownSq and Penny was able to walk us through it and get us set up!

Lisa Tonnar and the rest of the HOA management team have really done an exceptional job for us. Very responsive, always pleasant to work with, and very professional.

Nicole Ginardi is excellent. As a developer, I have experienced multiple HOA managers and management companies through the years, not always with great results. Nicole stands out as a manager who understands the process very well and deals with issues in a calm and professional way. She has proven to handle homeowner issues with feeling but also still focusing on the facts rather than the emotion that can erupt. She has handled a transfer of control from developer to homeowners with a balanced approach of calm and firmness and all went very well. Her knowledge and control of the situation were apparent in the meeting and I appreciate the qualities she has and demonstrates.

Penny is always so helpful and thoughtful. She has the best attitude and really showcases her knowledge.

I was looking at Homes in Woodson’s Reserve and called the manager. She answered right away and was very helpful. I’m not even a homeowner!

Nicole is so easy to work with. She's responsive, follows through on what she says she will do and understands the challenges we face in our operations. Nicole really knows her stuff and how to deal with any situation.

Penny is awsome! We have been waiting 4 months for upper management help (calls, emails, voice-mail) to review our information and nothing happened until we were able to talk with Penny; she did a great job looking our concerns and information.

Hats off to Nicole Ginardi what she does and it is no easy job as previously being in her shoes. She's responsive, very detailed and follows through. Nicole has been a great Asset to work with

Sue is absolutely amazing! She is so kind and welcoming, full of energy and really takes care of all of us in NorthGrove. With all of the different events for all ages or just checking in on our well being. It’s comforting to know there are still people with a passionate, kind soul.

Ms. Nicole was fantastic while I was helping my mother with her account and took the time to review each item. She remained professional even when I may not have. I appreciate her knowledge in our HOA and thank her for her assistance.

PMG has been great group for our neighborhood.
One particular person I'd like to mention is Laurie Hallowell. She is such a great lady who is always going above and beyond for our neighborhood as the Lifestyle Director. She always has fun activities planned for the community and thinks outside of the box (especially during this pandemic) to get everyone involved.safely. She's definitely an asset to PMG and our community as a whole.

Laurie at the Woodson's Reserve Clubhouse is amazing. She routinely goes above and beyond for residents. Throughout Covid, she has arranged for fun activities like food trucks, socially distant happy hours, and fun house competitions. We love Laurie and all she does for Woodson's Reserve!