Prosper Family Eyecare

Dr Stacie is the best eye doctor I’ve ever been too. She was able to help my daughter when no one else could. Always takes the time we need and we feel taken care of! Thank you to Dr Stacie and her staff!

All staff is amazing! The front desk girls are the best! You will never find anyone better than Miss Erica! She is always so helpful and goes out of her way to make us feel comfortable and important!

Dr. Stacie and her staff was beyond exceptional. My 5yr old is still unsure of Dr. In general and I mean those machines can be kinda overwhelming for a little one. She explained everything to my 5yr old and told her at any point if she was uncomfortable she would stop. She is a very sweet and patient. The staff was so kind and fun for my littles! If you are looking for a optometrist
For your little, I highly recommend Dr. Stacie and her staff.

Ari is wonderful! My husband is her patient. She is extremely knowledgeable, but just as important—-kind, patient, and compassionate. Dr. Kelvin is an excellent doctor. And the upfront staff is friendly and very efficient.

The staff is Awesome! Everyone is so professional yet you feel a sense of FAMILY while you're there. Thank you for all you do.

If you have a medical concern with your eye other than glasses or general vision then I WOULD NOT recommend Prosper Family Eyecare. I visited Prosper Family Eyecare as a walk in for medical care for my left eye and learned a valuable lesson. There is a BIG difference between an Optometrist and an Ophthalmologist. An optometrist IS NOT A MEDICAL DOCTOR and is not qualified to assess anything other than sight testing and management of general vision changes. If you are in need of glasses or general vision then this is what an optometrist is qualified to assist you with.

However, if you are in need of medical attention for your eye then you need to see an ophthalmologist (a medical doctor) with experience diagnosing and treating eye and vision conditions. What is disappointing is that Prosper Family Eye care accepts walk-ins to treat issues beyond the scope of what they are qualified to access as there are no medical doctors (Ophthalmologist) at this facility i.e. They are Optometrist.

I called and set an appointment to go in due to having serious discomfort in my left eye, bloodshot, increased sensitivity to light, poor vision. This office does not bill insurance so the out of pocket is $155. I came in for a foreign object or debris in my eye yet during my visit my eye was not flushed out. Other than a general eye exam I was prescribed Tobramycin and sent on my way.

During my visit, the affects and dangers of Tobramycin were not explained. There are serious complications of this medicine, blurred vision, blindness etc. This medication is to treat bacterial infections, it will do nothing for a viral infection and will only make it worse. It is imperative that a proper evaluation of the eye is done to be sure the infection is bacterial to prevent the eye from regressing further. What I find especially troubling is how an Optometrist (not a Medical Doctor) can prescribe this medication for a patient with a medical concern. Optometrist should not be prescribing this type of medication unless it is related to a patient experiencing an infection from a contact lens or something of that nature within their general scope of practice. Prescribing this medication to a patient with a medical concern unrelated to general vision issues is something only a Ophthalmologists (medical doctor) is truly qualified to do.

Bottomline, if you have a medical issue with your eye that is unrelated to wearing glasses or contact lenses then spend your money to go see an actual M. D, an Ophthalmologist. Even Proper Family Eyecare won't refute this, as after they took my $155 and failed to treat me properly they simply referred me to an Ophthalmologist so I could get proper treatment.

#LessonLearned

Dr. Stacie was very patience with my 6 yr old daughter, the environment is good and the front desk ladies were very nice.
Great Customer service.

Went for my routine eye exam. Had been awhile. PFE does a great job! Everyone is friendly and engaging. They care about their patients and take the time and effort to provide a thorough exam.

I love them! To me, they represent the alternatives for vision problems, when regular doctors would say there’s no solution or surgery is the only option.

Well I had a very good experience, they took good care of me and the young lady Sarah M listened to me and gave me guidance in choosing my glasses
Thank you very much