Public Employees Credit Union, Austin TX
| Address | 5838 W US Hwy 290 Service Rd, Austin, TX, United States | ||||||||||||
| Phone | +1 512-474-1955 | ||||||||||||
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| Website | www.pecutx.org | ||||||||||||
| Categories | Credit Union | ||||||||||||
| Rating | 4.4 7 reviews | ||||||||||||
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Public Employees Credit Union reviews
7Just got a car loan through PECU and already frustrated because every time I call the offices are closed. How can one do business with a credit Union that is always closed?
I called PECU today about multiple issues regarding fraud, change of address, opening a new account and a new debit card. I was freading this call as I normally can't stand being on the phone. Lauren answered and was such a treat! She was patient, knowledgeable and walked me through all of the processes like I was 5 (which I asked for.) I feel so accomplished today thanks to you Lauren!
Great customer service. Always willing and able to help me with any of my business banking a and personal banking needs. I've been a customer since 1982!
The PECU branch at Oak Hill has always been attentive to my banking needs and I am very appreciative. Everyone there, including the branch manager, Christina, seems to be eager to help me get my business done efficiently and timely. I even have a funny story about losing my withdrawal and how I was treated so kindly, even when I was in the wrong.
This is Angela Hoyer I wish to leave a review for the personnel at the 290W Drive Thru. It is Christina Vallejo, the manager who I know because at one of the annual mtg.she heard my name drawn for a prize and when I walked back to my table Christina stopped me and we chatted. The service at PECU is exceptional and I am always called by name by each person at the 290W location. Your service I consider 5-STAR, Thanks for the opportunity to praise Christina and all of you, Angela Hoyert
The staff at the Oak Hill branch are the kindest and most helpful people I have ever met. They tend to go out of their way to help and always have a solution to any problem I may have. The people who work for the bank that I speak to on the phone about my account are very kind and helpful as well. Although I've never met these people I feel like I know them personally. Great service and great people. Always willing to help especially Christina at Oak Hill. Its nice to know this day in age there are still people that REALLY care.