NEAREVIEW.COM

Public Storage, Austin TX

Address 5220 US-290, Austin, TX, United States
Phone +1 512-961-4099
Hours 6:00am-9:00pm
Website www.publicstorage.com/self-storage-tx-austin/1955.html
Categories Self-Storage Facility, Automobile Storage Facility, Boat Storage Facility, Moving Supply Store, RV Storage Facility
Rating 4.7 21 review
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Public Storage reviews

21
Sort by: date highest rated lowest rated most helpful
user
August 23, 2023 2:55 am

Jesse is the ONE to talk to! Most outstanding customer service possible! Always prompt and eager to help in any and all circumstances! I stayed with this public storage location strictly because of Jesse and his help! Jesse for public storage president!

salim
June 24, 2023 6:22 am

Jesse Was a Big Help Today, he did go out of his way to help us out, we had to modify information and kios was of little help.good thing we found Jesse onsite and he was able to resolve issue right away.don't understand why onsite office was closed.we need it.get someone onsite!

user
June 03, 2023 10:32 am

Celeste was very helpful answering all my questions! I can’t wait to use this facility and refer many friends and family!

Natalia
May 25, 2023 11:45 pm

Jesse at Public Storage was so incredible kind and helpful! From our phone conversation to the final booking confirmation it was a breeze. He was so communicative and helpful and made me feel relaxed that I got the perfect unit for me. Highly recommend this location, close to the highway exit.

Gil
April 09, 2023 12:16 pm

Great service, Jesse helped me pick a unit and was amazing help. Clean storage and very secure. Will definitely use if needed again.

Kuan
March 29, 2023 4:49 pm

Jesse was very passionate and patiently addressed all my concerns as a first time public storage user. He made the move very easy and smooth!

user
March 20, 2023 4:57 pm

Jesse the property manager is awesome! He has provided me great service and I’m thankful for the amazing customer service today!

Daniel
December 30, 2022 1:15 am

Just moved out and needed a storage unit to rent until I get situated. Went in for some help and was greeted by Jesse. He was very friendly and informative. Provided me with all the info I needed and will be returning to get a unit for my things!

Dante
December 06, 2022 4:53 pm

Rented a Unit Here on Hwy 290. Bit of a Mix Up But Jesse the Property Manager Quickly Resolved the Issue. Highly Recommend

Taylor
December 01, 2022 9:04 pm

The storege room is old. Very dirty nastey smell.the fat G in the office who is the manager is as usefull as the worn out chair he was planted on. My partner stores in here and his rate dubbled. We ant get no phone call or nothin about it.

Said
November 27, 2022 6:48 am

Jasse was very helpful, professional every time answer my call I very satisfied with his help and cooperation.
Thanks Jesse.

Carol
November 10, 2022 2:16 am

Jesse is amazing! Incredibly helpful and definitely someone you can trust to get you squared away with all your storage needs. He took the time to listen to what was needed and made sure all was done to make this customer very happy! I have been a customer for twenty years and wouldn’t go anywhere else thanks to Jesse and his professionalism.

Daniel
October 28, 2022 2:15 am

Shanna helped me today and she was wonderful. Jesse the property manager is a kind caring man that knows everything about storing.

Hayden
October 05, 2022 10:00 am

Jesse is a Amazing person in general I would recommend this storage units to my family and friends because of the amazing customer service and support.

Shannon
September 28, 2022 11:06 am

Jesse was super helpful for my first time renting a storage place! Friendliest worker ever and was very thorough with explaining things! Recommend coming for a for storage unit!

Cory
September 22, 2022 12:17 am

An excellent facility that is conveniently located off 290 in addition Jesse is a pleasure to work with in every aspect while providing the customer service that I appreciate and enjoy no matter how my day is going. A+

Falba
September 14, 2022 5:30 pm

I visited this location twice, once to evaluate and once to shop their extensive collection of supplies. While we ultimately rented elsewhere, it’s obvious this is a class operation in terms of policy, facility, and security. Special appreciation to Jesse who was friendly, informative, and went far out of his way to help me when I was trying to fit too many supplies into the car space available. He made it work!

Tonya
August 27, 2022 8:09 am

I’ve had a unit here for a few years now. The monthly rate keeps going up. It started under $200 a month and now it’s up to $678! On top of the huge rate increase, my unit was broken into not long ago.

Sasha
July 14, 2022 9:02 pm

My mother died in January, and left me with a lot to clean up. The storage unit has been one of the most difficult problems for me. If not for the stalwart service of jesse at public storage, I would’ve lost my mind. Jesse is total upper management material, I really hope public storage knows what they have in him.

Tami
June 14, 2022 5:51 am

I have had my storage unit for a while now and love the convenience and cleanliness that this place offers. Jesse is wonderful, he is always very professional and courteous.

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