Public Storage, Austin TX

I love this location! Emilio and his staff are so friendly and take great care of the place. Our unit is easy to access-simple, and clean. Moving in was a breeze and the location is super convenient.

Emilio the property manager is awesome! Very friendly, knowledge, funny, made the process so easy and stress free!

Emilio was friendly & made the process fast & easy! You won’t regret how helpful he is! Went above & beyond!

Our Company has been there for multiple years, the place is always
clean and secured. I do have to say, Mr. Emilio is always friendly and
making us laugh when he see us! Great person and place.

Wanted to acknowledge Emilio, the property manager. Friendly, helpful, and goes above and beyond what is expected. Thanks!

We had an issue with the unit Emilio took care of the problem fast and with a great attitude. Highly recommend his facility

The property manager, Robin M, served me is great. She is very patient and kind to answer all my questions and explain rules.

Emilio (the property manager) and the team up at this Public Storage location are simply the best. They handle their business and customers with extreme care. Our belongings always felt extremely safe and any questions or concerns were always answered immediately. We had to move and no longer needed our storage space. Unfortunately the elevator in our building had problems right as we were trying to move out. The elevator parts were on back order so it took a bit longer than expected to have fixed. Emilio made sure that we didn't have to pay a dime during this period with the elevator down since we couldn't move move our larger items down the stairs. He would always call to give me updates on the status of the elevator and more. It was a pleasure doing business with them and I will be going straight back if I ever need to rent another space again. Thank you Emilio and the entire team at this location. You rock!

This is my second storage and I have to say this is the best storage so far everyone is very nice and helpful especially Emilio I hope I spelled hes name right but he’s the most friendly guy and every help full

I could not have been more pleased storing at this location! The property manager, Emilio, and the relief manager, Lucy, were always so kind, courteous and attentive. We always felt our belongings were kept safe and never had any issues with either of our drive-up units. If we were to need extra storage space in the future, I would definitely consider this location first! Thank y'all!

Happy with the pricing and facilities - both easy to access and seemingly secure. I was most impressed with the service provided by Lucy at this location. She's terrific. Lucy made my experience quick and easy and was great to work with.

Was helped by miss Lucy, she gave us a great experience and was an amazing help all the way through.

I've had a space for 4+ years at MoPac and it is ideal for me. Recently I had a problem and poised it to the attendee. She said she couldn't do anything (I was expecting that reply). A few weeks later I happened to bump into Emilio. I poised the same request. He said let's work on that. Through Emilio's magic, we found a solution. Emilio went above and beyond to please a long term customer. Plus, he's a great guy to get to know. Sincerely, John M.

I simply couldn't be happier with my choice of storage locations. Public Storage is always a great place to store your belongings, but the live-onsite Manager Emilio truly takes this location to the next level. He also trains his staff with the same friendly, customer oriented attitude that he has mastered over his 20 years here. This is an older location in need of a face lift here and there, but don't let that fool you. I would definitely drive out of my way to continue coming to this location for my storage needs.

The day I had to move my things in I noticed there was signs of animal abuse from previous tenants. Management wouldn’t do anything about it. Even though the unit smelled of dogs and there was dog prints on the floor in blood and feces. Management denies this regardless of my photos. They raise the rent every few months to ridiculous prices. Manager is rude and unhelpful not considerate of tenants things and apparently of animals as well. Will be reporting to animal control for investigation.

Emilio did an amazing job getting me situated after a very tough time. He was efficient and funny individual. I wasn’t all there and he took so much care of me with delicacy and professionalism, he will never truly know how those laughs made me feel. Thank you Emilio!

Public storage really is the only option. This is my second time leasing a unit from them. Incredibly easy to reserve a unit and move in online or in person. Today I had the pleasure of meeting and being assisted by Lucy. She was so sweet and very helpful, really made my day. Thank you Lucy!

Lucy was such an awesome person! She helped my wife and I get a storage unit and we believe we made the right choice coming to this place. Thank you Lucy!

We have had a long term rental for office purposes in Building B. The elevator has been out since at least before Halloween. This is getting ridiculous trying to haul equipment up and down stairs. How long is long enough.

Can’t say enough about the friendly and attentive staff. They have always gone out of their way to be helpful. 10 stars