Public Storage, Magnolia TX

If you don’t mind your personal property stolen and the owners not doing a thing about it, when they know who did it, this is the place for you. However, if you value your property, I highly suggest going to one of the many other nearby storage facilities.

Management at this location is aware of the theft of our property, and know who has done it. We’ve been attempting to get our items back, but keep being given the run around by the workers/manager at this location. We are promised calls back, assured our items will be returned and then don’t hear back, unless my wife or I call, then we are given the same excuses. They’ve allowed the thief to get away with it and have allowed him to still occupy at this location. I am disgusted by how this has been improperly handled and don’t trust this place. We will be moving out asap.

Gale was very helpful getting me a rental that fit my needs and a really great price. The facility is very neat and clean and seems to be well maintained.

Diana is super helpful and courteous! Walked through all the information in a timely manner, and she got a wonderful smile! 5 Stars!

Dianna was so amazing and sweet and helpful. She anticipated our needs and had things ready to go before we needed it.

Hate always seems to work with app which is really nice. Lady at counter always helpful. Easy to get around inside. No complaints.

After the manager heard my concerns she immediately asked for a reduction in my rental price! Thank tou so much!

Too expensive.got a deal then went from 100 to 300 a month in a couple of years! So beware of discounts!

Nancy is amazing! She helped a ton Unloading and helping me with setting up the app, she is awesome definitely an employee to hold on to and treat with respect! Highly recommend

Nancy is a first-class star. She is half the reason that I chose this facility; not only is she knowledgeable, helpful, reliable and committed, but you can also sense that it comes from the heart - she's a good person and seems to truly care about her customers.

Gail and Nancy were AMAZING! They were so attentive and helpful with getting us squared away and meeting our storage needs! They helped to ensure our oversized vehicle would be able to get into the location without any hassle and walked through the facility with us! The facility is clean, secure, and the staff is SUPER friendly and eager to help with any and all questions we had to get us moved in!

Nancy was a delight, very helpful, affable, and efficient. I have no complaints, just wanted to drop a compliment.

Tina helped ease my stress during a difficult situation. Friendly, helpful, quick to problem solve. Thank you Tina!

I wanted to give a shout out to Nancy at this location. She made the process effortless and was very helpful. She showed me the app and it makes all the difference for easy access to my unit and it is very convenient in having all information in one place. Thanks again Nancy! Great job!

Amber is phenomenal in her patience, and intellectual informant, bar none.
We've experienced no one with Amber's demeanor, and time in the contract process, that is necessary to bring us on-board Public Storage.
Amber is definitely a keeper!

Amber left a lasting impression.
Polite and instrumental in teaching the more technological advances in retrieving access to storage spaces.
Amber is very intelligent. She's a keeper.