Public Storage, McKinney TX

I stopped in to check on my storage locker. I met Ashley Denise, she was very helpful and professional. Thanks for hiring great people to be apart of your team!

Brandi is absolutely amazing, friendly, and thorough, she went above & beyond to show me the app & how to use it and how to get to my storage the quickest way. I appreciated everything she has done and walked me through the process and so forth. Very welcoming, made myself & daughter comfortable. Thank you.

Tish & Ashley are very friendly and extremely nice people to see and work with & happy smiley faces

An excellent facility with great staff. Tish and Ashley were so nice and helpful getting us all set with the perfect space. Thank you both.

Tish and Ashley did an outstanding job helping us find the correct unit for our needs. They are both so pleasant and offered great advice. Hard to find such outstanding customer service these days- thank you Tish and Ashley for your help!

Kay is AWESOME was lost trying to find my way around and deal with that security issued elevator Kay save the day!

Kay thank you so much for helping me out with my passcode, I don’t know what I would’ve done without your assistance.

I took a tour of the property and got a call from the customer service person. Her name was Tia she was very courteous and helpful. Although I did not go with that public storage and went with a Storage coming out closer to My Home if I had moved where I was going to move, I would’ve went with them because the facility was very clean and easy to maneuver so therefore I will give them five stars because customer service was great. The facility was clean and it seems well organized.

What a great experience here today! Tish and Tia were nothing short of amazing. There were a few hiccups when first setting up my reservation and I ended up having to wait for a bit of time to gain access to the site. After moving things at home all day, I was tired and grumpy and was irritated about having to wait but Tish and Tia were so kind and understanding. They were apologetic and gracious. By the time the transaction was finished, Tish and I were laughing and exchanging stories. Best of all, our exchange was a good reminder of putting things into perspective. And then I realized how embarrassed I was for overreacting to something so small in the bigger picture. They could have easily put me in my place but, instead, chose to show kindness even amidst my temper tantrum. Thank you, ladies, for your patience and understanding today. And thank you, Tish, for such a sweet interaction! Y'all are amazing. <3

So far my experience with Public Storage has been amazing. Tia called me to ensure I had reserved what I needed and helped me find the drive-up 10x30 that I needed plus two 10x20 climate controlled units! Moving a large house is stressful and she made it easy! The online prices were better than every other place I checked.

I love this place.it’s always clean and there is always a cart available to use. The staff there are super helpful. Allen, Cho and Bryan are the best. They help me with all of my storage needs and answered all of my questions. They made my experience there a breeze and whenever I need a storage unit though I live in McKinney I will always come to the Frisco public storage location.

TISH WAS AMAZING! Wow! First time buying a storage unit, definitely not the last! Im not trusting any other location or company to rent a storage unit with. She was absolutely amazing, she was caring, informational, helpful, trustworthy and extremely funny! She better get a promotion, she unquestionably deserves it! Thank you Tish for everything!

This was THE best customer service experience I’ve had with a business in a very long time. Tish is amazing at her job and cares for her clients…can’t recommend her or this property storage facility enough!

Latosha makes the difference at Public Storage off of Custer! Great customer service. I loved working with her when she helped us get changed over into a smaller unit.

Latasha was wonderful to work with. She has a very professional manner and answered all my questions.

Latasha was GOD sent. She went above and beyond to assist me get registered with an account.