Quest Diagnostics, Rockwall TX
| Address | 1201 Arista Dr Suite 107, Rockwall, TX | ||||||||||
| Phone | (972) 532-7151 | ||||||||||
| Hours |
|
||||||||||
| Website | questdiagnostics.com | ||||||||||
| Categories | Diagnostic Center, Blood Testing Service, Drug Testing Service, HIV Testing Center, Laboratory | ||||||||||
| Rating | 3.8 10 reviews | ||||||||||
Nearest branches Quest Diagnostics — 8805 Lakeview Pkwy, Rowlett, TX, United States Quest Diagnostics — 1151 N Buckner Blvd Ste 202, Dallas, TX, United States Quest Diagnostics Presbyterian - Employer Drug Testing Not Offered — 8230 Walnut Hill Ln Ste 400 Bldg Iii, Dallas, TX, United States Quest Diagnostics Inside Richardson Tom Thumb Store - Employer Drug Testing Not Offered — 819 W Arapaho Rd Ste 39, Richardson, TX, United States |
|||||||||||
|
Similar companies nearby Labcorp — 7801 Lakeview Pkwy, Rowlett, TX |
Quest Diagnostics reviews
10 My experience was great.i couldn’t have been there for more than 10 minutes.definitely make
an appointment! They mean it when they say they prioritize appointments.
The staff was very nice and helpful. Appointments are highly recommended. I was in and out in 15 minutes.
Not sure why the bad reviews but we had a great experience. My 9yo had to give blood and they only did one stick and both ladies there were super nice and helpful during the process.
Don’t know why the reviews are so bad. Clinic is clean and service was fast. I was called back right at my appointment time and Nick was professional and got me in and out! Thank you!
Fast & courteous. Nicholas was great. I had an appointment. Was in & out in 10 minutes.
Nick is THE BEST! I've been to several Quest locations and had very bad experiences. (long wait times, cancelled appointments without notification, and poor customer service) I decided to try Quest in Rockwall and so glad I did. I was ready to give up on medical care. If you need bloodwork, Nick is prompt and kind, go to Quest in Rockwall. Stay away from Garland at Firewheel Tom Thumb.
I'm not one to leave reviews, but I have been here twice and both times were horrible experiences. Avoid this place at all costs. And for the record, this review is based on the employees' customer service, not their pricing or anything. Whoever runs this location isn't paying attention to these reviews, but hopefully local customers will.
Arrived to my scheduled time, phone said to click link to be checked in, did that and then received another text saying no need to check in, go into center and someone would be out shorty. Waited as others who had came in after me where being called back. I walked up to the young lady after the 3rd or 4th person and said, I want to check, several have came in after me and have been called back, she said “did you sign in? ” I said, my phone said—- and she said “I don’t care what your phone said”…. I just replied by saying, I will go somewhere else as I was walking out, I realized the same thing happened the last time and I went to the Rowlett location afterwards and was treated very nicely. I will never go to the Rockwall Arista location again! It simply isn’t that hard to just be polite and to think they are allowed to be so ugly is unacceptable! No need for 3 strikes for me!
I’ve used this lab a few times now and each time has been on time and super efficient. Maybe not the friendliest staff in the world but I’m not there to make friends. Great service for me.