Quest Diagnostics Vista Del Sol - Employer Drug Testing Not Offered, El Paso TX

Waited 2 hours on the morning and I came early but the devices were not working well and glitching

Rude nurses. Horrible service. If you need to go to one try the one on Zaragoza. Much better service and experience

Called for a simple question. Worst costumer service. Completely automated. You never get a human. Taking my $$ and business to another lab.

A very nice young lady by the name of Elizabeth and she was did not even feel the needle go in

The phlebotomist was very good at her work. Very patient and comforting since she had to draw more than 25 tubes of blood!

Refused to draw my labs, even though I arrived 30 minutes before closing and the waiting room was empty because "a scheduled appointment might show up".

For walk-ins the morning staff is best. Fast, efficient they get you in and out fast. The afternoon staff, terrible. No one in the front for more than 20 minutes. Found them all chilling in the back. Another 10 minutes before they called an appointment in.

Shouldn't take more than 20 minutes to drop off a take home test, this is ridiculous.

Very rude staff, very dissapointing. The women that take your bloodwork talk to you very disrespectful and condescending. I ended up leaving that place and went to another Quest where the staff was very polite and professional, all the contrary to vista del aol’s location, I will not go back there again and will report it to the insurance agencies…

Best to make an appointment. Once you arrive, if there is a waiting line you can bypass it if you have an appointment. The technicians are fast. In and out in minutes.

Why do u guys even have appointments if we arrive by the time the appointment is scheduled and almost an hour later we get helped? Its ridiculous

My sister has to have lab work every month for meds. No other place can find her veins as efficiently as this office.thank you