QuikTrip, Richardson TX

FIRE be ready for service!
Above and beyond Coco and JoJo went!
I was extremely hurt and needed gas, JoJo overheard me in the store and ran out to the pump and intercepted to save me from having to struggle with it. SO much CARE AND CONCERN AND IT WAS SINCERE?
Ok so Coco literally was about to Run to the pump to put a sign on it to save it for me, I prepaid and didn’t park in front of the pump like a ding dong, she somehow saved it for me and she was so freaking sweet and fast on the register, I can’t stand it when people are this Great or GOAT, because then I have to deal with the mundane boring careless service every where else,
These kids are management material, they need to train people, they will make the change the world needs for real?
Amazed & Blessed
Thank you

I bought a pizza today because of the weather. However when I got home, I didn't have a pizza. I had dough with some toppings off to the side. I need to be refunded, this was bad

Anyone who gives this QT a bad rating has clearly never been to all the other gas stations around here.

Order two items from the kitchen, chicken bacon ranch mac and cheese and a fully loaded croissant sandwich. Got out to my vehicle to eat and noticed my mac and cheese was just plain. Went in and the gentleman replaced it no issue. Returned to eat and when I got to my sandwich it was missing half the ingredients. At this point I didn't want to go back in and waste more of my lunch time but it seem when your order takes up more than one column on their screen things get missed

Came in to get a breakfast pizza at 5: 40 am and they didn't have any out. I was cool with that but when I asked specifically for one I was told no. They weren't making them till 6am. Poor customer service. I thought as the customer I was always right?

Walked in with a friend to purchase Cigarillos around 12 AM. And the only employee there named Susan notified from the fridge that she would be right over. As soon as she walked over asked for both of our ids. Never heard of some bs like that. But whatever i proceeded to try to get further info and was given a run around that when two people go in together they require both IDs. At first thought i let it go but left with a suspicion. My brother then goes in to see if she would give him an issue and she tries to give him some excuse to not sell. Claiming she needed him to remove mask to verify age after giving ID? Since when? Feels like some kind of issue with us personally but what did we do to her? At first glance you could just brush it off but thinking about it felt like some sort of prejudice. If that is the case i wont ever come to a QuikTrip. This one or any gas station if they are going to hire unprofessional bigots.

Awesome QT! Until, recently I went in with my own QT cup, filled it with ice only, went to the counter, let the cashier know that i had gotten only the ice and was charged for it.
I told him that in the past the ice was free if we take our own QT cup. He said no.
I really don't like to argue with people, so I went ahead and paid for it and walked out.

The manager Sergio is very polite and professional.
One of the best I’ve dealt with in the area. I shared a concern with him and he handled it immediately.
I had the best egg sandwich ever from there kitchen fresh to order. Thank you Sergio keep up the good work!

I love this qt. These folks are very good at what they do.the only complaint I have is that they forget my bacon when I order the hot foods. For 1.50 you shouldn’t forget the bacon. It’s cheap for their sandwiches, but you can’t forget a mans bacon. Over and over again.

I have a morning routine to stop here for cigarettes and a red bull and the cashier already knows what I need when I come in, great customer service.

Really good gas station a lot option is inside and very good customer service and also the prices are very good and low compared to a lot of gas stations

This place is almost always busy, especially in the morning time, but besides that there’s nothing to complain about. Friendly staff, a lot of hot food options, and loads of drink variety. They have frozen caramel lattes which I didn’t at all expect. It’s a good place to go for a rest stop

I really like this QT. Awesome staff, very friendly and courteous. The store is very clean and the manager (Randall) is outstanding. I think the manager knows every customer that walks in the door.

The only gas station I go too! Usually the cheapest!
Their food is pretty good too! They have a variety of ready to eat food. I sometimes come here for lunch when Im in the area.
If you download their app you can order a large pizza for $8! Definitely worth the price and taste!

I stop in here often. It's a clean and friendly C-Store with surprisingly good food and great, always fresh coffee. Fast service. Stopping in for breakfast, I can choose between a croissant, biscuit with sausage, cheese and egg, or (low sugar) yogurt with fruit. Gas prices are generally just a bit below local average.

I no longer shop here. I used to love their slice of combination pizza. Then I noticed the only pizza they sold by the slice was cheese or sausage. I asked the girl working the pizza counter why no combo pizza? She said the manager told them to never sell the combo pizza by the slice, the customer has to order a whole pizza. I ma not sure if this is true with all the Quicktrips, but I will no longer go to this one.

Extremely busy location but yet the entire staff is always friendly and accommodating. Also very clean

These youngsters and night need training quick trip training. First time walking in a SlowTrip. Motivation is needed here badly 7pm 08-17-2017 Clean store last swevice.

The girls there tonight on the cashier were very sweet! One of the girls named eve and the other girls name I didn't catch! Very sweet and caring!

The store was okay overall. The thing that made this trip bad was the filthy restroom and the rude Hispanic cashier. Francisco asked for my ID and I asked if he needs it and that's when he responded with a bad attitude and said "yeah I need it that's why I'm asking". Other than that the hot dogs are great.