Rally House Euless

I would like to give a big shout out to my man Jason, he helped me secure my son's Christmas present and I was very appreciative

So much selection, took a while to take it all in.

They did not have the size for me, but took the time to look through other stores inventory to find me what I wanted and called ahead to have them put it aside for me.

Super friendly staff, lots of selection, and reasonable prices. Will be back again.

Wonderful Experience, Helpful People and What a Large Amount of Supplies, that fits ALL SPORTS FANS NEEDS.

This place is so awesome. Blew my expectations of this place out of the water, and the customer service was superb. I have definitely told others about this store and I will definitely be shopping there again.

We love Rally House but we especially love this store. It is soo huge! They have a great selection and the best staff. We will definitely make the trip to this store again!

The store is huge! Great place to find the home team sports gear you need. A lot to pick from!

Huge store, tons of sports teams gear, both college and pro. I purchased some Whatabuger t-shirts.

Love this place. Great selection of different team's to choose from and staff is awesome.

GI-NORMOUS selection for sports memorabilia most of it is local but they have a big variety of things. Good place to get a gift for someone that is a sports fan.

This is one of my favorite stores. They always have a great selection of Dallas sports memorabilia

This will be long so prepare yourself…
If i could give this particular store 0 stars I absolutely would. My fiancé & I visited this store on two occasions for some small holiday shopping. The first visit went okay however, the second visit was a disaster. While we’re shopping around the store I take notice that several of the store employees were constantly following us around. Mind you the employees who had just helped us exchange items at the register were now all of a sudden apart of stocking detail. If I looked to my left or right there was the same employee following us around the store (Edgy). She then proceeded to recruit another cashier who was also behind the register during our exchange (Nathen) & now they’re both circling us around the store with every turn we make. After some time they (Edgy & Nathen) have recruited their manager (Dave) who was also behind the register, are all huddled up in the center aisle briefing about my fiancé & I walking around the store shopping. It’s the holidays sometimes people will be on the phone discussing with family about different gifts to give out to family members which my fiancé was doing however, each item she was interested in I personally held in order to not worry associates about potential theft I even insured to walk a few steps behind her while she was on the phone with family & shopping. I understand the climate during the holidays there’s a lot of store thefts companies have to preserve their products in a safely manner. However, following paying customers around the store for their own made up assumptions is absolutely ridiculous! I was so disgusted & dissatisfied we dropped the items we were interested in & left the store. We shortly returned to get a full refund on the items we previously purchased. I also couldn’t help but notice that EACH associate that had been following us around the store was now back behind the register. Just a VERY distasteful experience during the holidays. This is an example of “respect where you pay” if the associates team can’t use respect & discernment while people are looking to spend money in there establishments DO NOT spend your money there! This goes for anybody & anywhere! They need your money for the sells, holiday bonuses & things of that nature. If they can’t respect freedom to shop without obvious harassment or thinking people of a certain demographic are only there for malicious reason they don’t deserve your business! I hope this is eye opening for someone. We’re stronger together then apart but it starts with RESPECT! Happy New Year to everyone who reads this message. Wish you all an abundance of blessings in 2023
#62

They were very helpful with returning the gifts I had gotten for Christmas, that ended up not fitting. I would not recommend the Southlake store as Windy the “manager” would not give me store credit with tags on, no receipt (as they were gifts), and a drivers license. Rally House in Euless had no issues giving me store credit.

The staff was excellent and we easily located the item we needed with help from a staff member.