Rally House Fairview

This is not a review for the store but for the company. Their advertising is misleading and their customer service department supervisors are either liars or the company's return policy is complete BS. They claim they have no way to reimburse shipping so if the wrong item is sent by the company the customer is forced to eat the shipping cost because of the company's mistake.

Update: After being reached out to by the company the company apologized for the confusion and shipping was refunded. Thank you.

Awesome experience! Anthony was very helpful and made sure I knew all the great things Rally House does for their customers!

Love this store! Great selection, very clean. Staff is super friendly, especially Andy and Callie!

Wonderful shopping experience! Beautiful store and easy to maneuver through the extensive inventory of sports apparel. Tracy and her team are extremely knowledgeable and super friendly!
We will definitely recommend to our friends and family!
Beth

Anthony was so friendly and helpful pointing me to great deals! And I appreciate them all wearing masks and asking guests to do so as well.

Had exactly what I was looking for.baby items! Staff, Anthony, was excellent. Helped me find what I needed; was very pleasant!

I have always wanted to stop into Rally House and for far too long than I wish to tell. Sarah and Justin were awesome on 10/3/19! I was looking for a birthday present for my daughter. Sarah helped me to find exactly what I was looking for and Justin help me with the perfect packaging for her gift. She received her gift a few days later and she couldn’t have been more excited! Thank you again, Sarah and Justin! I will be back soon!

This place is great if you’re looking for your college team gear and can’t find it anywhere. They have the best selection of Texas Tech stuff besides Lubbock themselves. They will also sell CWS, and March madness shirts too but get there early because the demand is high. Good place for a gift as well. Love shopping here!

Went in to this store to buy a special gift for my customer who is a huge Dallas Star fan. Sara and Justin was so helpful with ideas for me. We found her the perfect gift then Justin went over and beyond by putting together her gift bag. It was perfect! Because of the over the top customer service, I will say you now have a customer for life!

Sarah and Justin were so helpful while picking out a gift for our friends newborn baby. They marked out prices, wrapped our present beautifully and printed a gift receipt without hesitation. Cannot wait to go back to purchase Christmas gifts this year.

There inventory is mis managed. They have one of everything in all the wrong sizes. Try to find a men's xxl in the store. They don't exist.

Exceptional service I received 8/27/19!
Justin and Meredith went above and beyond. And thank you Justin for pointing out the great deal on Baylor glasses! Perfect hostess gifts.
I will be back! Sic’em Bears!

Meredith, Anthony, and Shannon made my sister and I’s entire day. Their help was everything and more. I got SIX shirts from their clearance for $41! What a steal.

This place is the only place to go for sports gear! Great selection of Texas (and Oklahoma boo, hiss) gear, and the BEST associate ever! I went in looking for an inexpensive Stars cap for my daughter to take on her mission trip. I explained to Meredith what I was looking for and how the counselors leave their ballcaps with their VBS campers, so I didn't want to spend a bunch of money. Meredith and I looked around, but I couldn't find anything in the price range I was looking for. Most sales associates would have moved on to another task, but Meredith kept looking, and as we approached the register, she found the perfect hat for the perfect price. I snapped a pic to my daughter, and she LOVED it. Meredith is a ROCK STAR!

I visited the Rally House Fairview location June 26 to buy an Oklahoma State University Garden Gnome. Unfortunately, the store did not have this item. Shannon suggested that I check on-line and provided me a free shipping code to use if the gnome was available to order. And it was! I ordered it today and saved a $5.99 shipping charge. Thank you Shannon for your very helpful and exceptional service.

Shannon helped us find everything we needed and to locate some deals they had going on. Great store.

Wow wow wow! Decided to give Rally House in Fairview a shot since I normally go to the major department stores for all my sports memorabilia, and was surprised to see the wide variety of everything I could of ever dreamed of! I found exactly what i needed and the staff was not only helpful but very inviting. In specific a young man named Anthony who was EXTREMELY KNOWLEDGEABLE in answering all my questions! Good job Rally House Fairview you now have a new customer for life!

Amazing customer service and great selection! They have clothing for UT, OU, Tech, Baylor, Arkansas, TCU, Mavs, Stars, Rangers and the Cowboys. I always end up not only getting what I came in for but also buying birthday and Christmas gifts for the rest of my family.

And they even have really cute gift bags with teams logos on them!

Also, fitting rooms are available to try on those awesome team items. And should you need to return an item I have found the process to be quick and simple.

I would definitely recommend stopping in here for clothing from your favorite team.

The staffing is the worst I've seen. They say weird lines that they're supposed to say. Everything is WAY overpriced.

Skylar and Shannon were awesome! They went above and beyond to help me find exactly what I needed! They took care of a concern in a friendly and professional manner. I always love shopping at Rally House in Fairview! Thanks again ladies!