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Ralph Pena: Allstate Insurance, San Antonio TX

Address 7550 I-10 Floor 8, San Antonio, TX
Phone (210) 520-4400
Hours
Tuesday8:30am-5:30pm
Wednesday8:30am-5:30pm
Thursday8:30am-5:30pm
Friday8:30am-5:00pm
Website agents.allstate.com/ralph-pena-san-antonio-tx.html
Categories Insurance Agency, Auto Insurance Agency, Home Insurance Agency, Insurance Company, Life Insurance Agency
Rating 5 13 reviews
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Ralph Pena: Allstate Insurance reviews

13
Sort by: date highest rated lowest rated most helpful
Juan
April 01, 2023 8:39 am

Working with Justin at Ralph Peña Allstate has been a great experience. He has been patient and thorough and has been able to help us with savings now that our auto policy has come up for renewal. Always a pleasure working with Justin. Thx again. =)

Terri
March 26, 2023 2:12 am

We’ve received excellent customer service and would highly recommend Ralph Pena’s office for all your insurance needs. His staff is very courteous, informative and Justin has been very proactive in ensuring we are kept informed of any and all changes to our policy. Always a pleasure working with you. Keep up the good work!

Brad
March 21, 2023 6:16 am

Ralph's office is very professional and helpful. I definitely recommend their services for any insurance needs.

David
March 15, 2023 7:25 am

Justin Contreras contacted me, as my auto policy is about to be renewed. He provided me with up to date information that ended up reducing my anticipated premium increase. I really appreciate him being proactive in updating and educating me on the latest policy changes.

Victoria
March 02, 2023 3:42 pm

Exceptional customer service and financial advising. I definitely recommend Justin as your local insurance professional, thank you again Allstate!

kelybal
February 28, 2023 7:46 pm

I don't know if Allstate is this amazing of an insurance company all together or if I was lucky enough to have Ralph Pena's office to help me but I can't recommend you guys enough.

I hear nightmare stories about insurance companies but my bacon has been saved twice, once in 2014 involving a building fire, once in 2016 involving a burglary.

Next thing you know I come in to have a printing of my insurance policy regarding my renewal of registration and Justin Contreras noticed that I don't drive my car that much and on his own informed me of that, thus taking action that reduces my policy by $300 yearly!

When I asked him why he would voluntarily take actions that would lead to paying less he said Ralph Pena prioritizes ethics. That is a soon to be extinct element in business that I'm glad to experience before it's gone!

Abelina
February 26, 2023 3:48 pm

Thank You Justin Contreras for walking me through all paperwork on the transition of changing policies. Truly recommend this young man. And of course Ralph Peña. They were a huge help. “Your in good hands”

Paul
February 18, 2023 6:10 am

Mrs Carman Ayala was extremely thorough in completing my enrollment. She explained all aspects of the insurance in simple to understand terms. Undoubtedly the best experience I’ve ever had with a agent.

salim
February 18, 2023 3:47 am

I had a good experience with Allstate especially with Justin Contreras. I get a good deal bundling Auto and home insurance, not only that but Justin took his time to explain everything about my insurance.

Svitlana
February 13, 2023 3:34 pm

AllState has been very helpful. The local agent's office on Bandera Rd, San Antonio is superb for service. Particularly Licensed Sales Producer Carmen Ayala was knowledgeable, patient, and efficient in answering my question regarding my coverage and informing me of the procedures.

Darryl
December 15, 2022 4:14 am

Ralph's agency has been so responsive with my auto insurance over the years that I recently added my homeowners and boat insurance to our partnership. Their customer service is unparalleled.

Frank
October 23, 2021 2:34 pm

We have enjoyed our agent for so many years. We first started with Allstate in 1972. Thank you for all.

Ed Batis
October 10, 2020 2:48 pm

Quality, top-notch service with experience, knowledge and of course, a smile. Unhesitatingly, endorse and recommend Ralph and his Agency. Ed

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