Real Graphics, Lufkin TX
| Address | 417 E Lufkin Ave, Lufkin, TX, United States | ||||||||||
| Phone | +1 936-699-2670 | ||||||||||
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| Website | realgraphics.com | ||||||||||
| Categories | Print Shop, Banner Store, Design Agency, Embroidery Service, Graphic Designer | ||||||||||
| Rating | 4.5 4 reviews | ||||||||||
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Real Graphics reviews
4Their prices are right, customer service is great and ability to create and design exactly what I wanted is spot on. Used multiple times.
Had trouble getting them to match my companies logo, which was just text in an oval shape. Then with every new order I had to try to get them not to use the logo that they made that didn't match. When I rejected the proof of a new order they charged me to correct it even though they had made other items with the correct logo. I ordered hats that were black and grey but got solid black, which I didn't like. When I said they looked black and grey in the proof I was simply told "yeah they are". I told her I'd just pay for this last order and go somewhere else next time. May be a great place for signs but embroidery was a frustrating process. One of my embroidered shirts isn't even straight.
Edit: the owner, Chris, reached out to discuss the issues that I had in placing orders. It was clear that he definitely cared about improving his business and learning from mistakes. If you have an issue, just ask to talk to him and he will ensure it's resolved.
Amazing and friendly customer service, quick and accurate with all request I've made
10/10 would definitely recommend. Great customer service. Great products.