Red Wagon Properties, San Antonio TX

Bobbye has been amazing, I am an out of state investor. She has helped my on possible rents, areas to choose or not choose for investing. I was looking at another company but they were so impersonal, where I feel like Bobbye makes me feel like I am a priority and she is a great communicator. Use this company. Oh, and check out there website, incredible information about investing. I own a Property Management company in CA, and I am very picky. Thank you Bobbye for making me feel special, and being a great communicator.

Red Wagon was extremely helpful and quick throughout my tenant application. Angela Reese, in particular, thoroughly explained the process and what I needed to complete before moving in. She always reached out to me for any questions I had and offered additional resources and information. Thanks, Angela!

Emily and staff have done a great job! They are always very easy to work with to resolve any issue.

I really appreciate Red Wagon's work, they help you with everything you need and answer all your questions. I had the pleasure of meeting Michelle and Angela, who handled the entire process with the utmost care. They are great people, who will always be willing to help you. I recommend it to you.

I love living at this place everytime time I need something done they'll get people and come and fix it right away. Highly recommend this place to everybody thank you Mia and red wagon properties staffs for making me feel at home (:

February 15.2023
I really want to say how much Emily & Tammy has helped me out this past couple of day, I thought it was no other way to fix the problem I had. But it was! Thank yall so much. Red wagon propertie is the right choice

Red Wagon acquired our property from another property manager about 3 years ago with tenants already occupying it. They were amazing from day one at communication. We are a military family and were stationed overseas when this transition happened and they stayed in contact when necessary and always included pictures with any issues. We recently went through our 1st tenant turnover and Bobbye Joe was awesome throughout the whole process. She was great at communicating, found a tenant quickly and just made it overall a pleasant transition. We recommend Red Wagon Properties to all our military friends in the area.

Angela was the best to work with. She has answered all questions and gone above and behind for us when looking for a home. The lady in the front office is amazing as well. Super sweet and has a great energy. I will be recommending red wagon to everyone I know.

I am rating Angela Reese 5 stars because she is an outstanding agent, who possesses undeniable integrity, and interpersonal effectiveness. She was patient, and assisted me with a rental property when I received PCS orders to Lackland AFB. My assignment date was really, close and she worked tirelessly to get me a residence in an extremely short period of time. She consistently called, text, and emailed me at every step. She is a phenomenal agent, and a great person! Thanks for the great service Angela.

Awesome team! Very reputable, professional and worth it if you are looking to be handsfree in your portfolio.

Angela was very helpful and quick with getting me approved, and moved in I really appreciate the fast pace work that Angela did for myself and my family.

As an owner, I have generally been very satisfied with how Red Wagon manages my property. They seem to respond quickly to tenant complaints using companies and individuals that competently make the necessary repairs. I would refer them to other owners for property management and to those seeking to rent as well. My most recent tenant had to be evicted after non payment of rent toward the end of their lease. There were a number of fixes and improvements that had to be carried out to get it ready for re-leasing. Bobbye Joe McMillan was helpful in coordinating these things and in finding a tenant quickly once they were completed. I especially enjoyed her quick response to email and messages throughout the process.

I hardly ever write a review even when I do experience bad service, but I felt compelled to write this review to warn other landlords looking for a property management company to be aware of Red Wagon Properties. I hired Red Wagon to manage just one of my properties, and I was not impressed at all. Poor communications. Very hard to speak to someone live. I was told in the beginning, I need to make an appointment to speak with Courtney or any other person. If business is so great where staff is too busy to take a customer call, then I strongly recommend hiring additional staff. Red Wagon fail to manage my property according to agreement. They allowed additional persons to stay at the property without approval and with multiple pets. I requested multiple times via email that I needed to visit property because I felt there were more persons in the house than listed on the rental agreement. I never got a reply regarding a site visit until I sent them an email terminating my agreement for breach of contract. The tenant destroyed the carpet, stole the appliances and made several holes in the wall. It will cost a few thousand to get property back to rental condition. Customer service is key. In my experience in dealing with Red Wagon Properties, Red Wagon failed in this category.

Tried to charge a huge utility fee to us, when we inquired it turned out they were trying to charge us for the time the house was unoccupied and wouldn’t send us an itemized breakdown. Instead they quietly corrected the number after we pressed. We were charged the usual cleaning fee and when we went to move in the house was dirty, they DID make that right in the end. We have had several issues with the house and red wagon has admittedly gotten them fixed fast so i am thankful for that. Everyone has been okay to interact with EXCEPT FOR EMILY. She has no place being in a customer facing position. Several times she has left me feeling uncared for. Even one time raised her voice with me and started being argumentative instead of empathetic when we first moved in and had some issues. Emily is the sole reason for the 2 stars.

Great experience with the Red Wagon team! Angela did an exceptional job. She was prompt, courteous and professional.

Just want to take the time to let you all know Tammy and Amanda are WONDERFUL! They always answer my questions and if they don't know they investigate and find the answer. I have lived in our Rental house for 7 months from the beginning to the end they have walked us through everything! Keep up the great work!

Are first time moving to the city. My job took me here didn't have no idea how gona move my family here with me. Took us some time lots of praying. God gave us the path to red wagon. Especially to Angela Reese and bobby Jo millan answering all are question. Gave us step by step thru the process of getting a beautiful place. Me and my family thank you. God bless.

After almost five years using Red Wagon property management services I wouldn’t want to work with anyone else in the San Antonio area. They have an outstanding team that is very responsive, professinal and easy to work with. From operations to repairs to marketing their team is the best in the business. Big thanks to Bobbye for all the assistance provided to make sure my property was in the best shape possible to welcome new tenants. Thanks to Red Wagon I’m a stress free landlord!

Bobbye Joe Morris was instrumental in our decision to use Red Wagon Properties as our residential property management professional. Bobby Joe arranged for a private meeting with Kris Hochart, Owner/Broker Red Wagon Properties. This meeting was vital to our decision-making process as we searched for a residential property management company. Bobby Joe readily accommodated personally meeting with us to listen to our concerns and expectations relative to residential property management. We look forward to a positive residential property management relationship for years to come.

It's been a long time since we had to look for a house to rent and some things have changed but it was a pleasure working with Angela Reese, Leasing Coordinator and Michelle Pourasef, Realtor at Red Wagon Properties. The process was smooth even though we were out of town. Property Management companies have to cover everything for everyones benefit including the renter so inspections and house orientations may seem like a pain but worth the time. Moving is a stressful time, they made it easy to complete the rental process and responded to emails and calls quickly.

I didn't even goggle y'all before I called and I'm glad I didn't. Idid it the old fashioned way and I'm glad. We have had the most pleasant experience. Angela I can't thank you enough for your patience and guidance through all this. You really made it seem more personable than anything else. And I want to thank you Michelle, I will be seeing you for the orientation. And Tammy thanks for putting up with a bunch of old man calls and questions ️️. You guys freaking rock!