Regent Care Center of Oakwell Farms, San Antonio TX
| Address | 8501 Laurens Ln, San Antonio, TX, United States |
| Phone | +1 210-804-1223 |
| Hours | 12:00am-12:00am |
| Website | regentcare-oakwellfarms.com |
| Categories | Physical Therapy Clinic, Nursing Home |
| Rating | 4 2 reviews |
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Regent Care Center of Oakwell Farms reviews
2 My Mother iN Law is currently in their memory care facility. It is the locked side. It is usually clean and the staff seams to be pretty friendly and a few nurses seem to really love the patients. However, we have been disappointed in the area of activities for memory care. Their isn't anything available! No books, games, puzzle, library, movement, garden. An activity calendar is posted but they do not follow it. It is just "! /suggested activities". They do not have visitors like choirs, musicians, pet therapy. They do have an activities director and they have begun activities during the day. As far as religion, they have communion but are not able to go to mass/ service that occurs on the other side due to limited staff. Another complaint is her clothes are always missing and sometimes she can't find undergarments to wear. As far as hygiene, her dentures are dirty and her breath is bad. I can never find her denture case or cleaning solution, tooth brush. She does get a shower/ bath at least 2-3 times a week.
The food seems ok with sometimes yummy entrees, desserts.
She is still a person who enjoys painting, coloring, working, planting, playing games, interacting and being in a clean, beautiful environment. Spending 8 or more hours walking/ pacing or laying in bed is not full living.
She deserves the dignity of having clean clothes, clean teeth!
After speaking to them, they are working on activities. They say her teeth get clean daily. The clothes may always be a problem. They have assured me that they are working on current issues.
I was my elderly brother's legal guardian for 3 years due to his Alzheimer's. As his condition evolved I placed him in four facilities. The best facility of the four was Regent Care of Oakwell Farms. I wish the other three facilities had been this good. They didn't come close. From the moment I walked in the door Lottie, the receptionist, greeted me like we were old friends. Heidi, the marketing director, introduced me to the facility. She made the process a pleasure if you can imagine that.
My brother was very well taken care of. I visited daily and he and his surroundings were always clean and tidy. All of the employees were consistently friendly and helpful.
I highly recommend Regent Care Oakwell Farms.