Rent-A-Center, Gonzales TX

Sales guy was very rude. That's why I shyed away from you guys. He even hung up in my face and was very argumentive when I told him that I wasn't paying for a wee right then and getting the laptop I wanted 4 days later. Very rude!

I bought a bedroom set Refrigerator paid them off early and washer from them nd the cold water side didn't work told them 5 times it didn't work they did nothing so I thew it away bought a mattress then i had back surgery and they wanted to take it won't do Business with them anymore I had to give 1 star or it won't post

So they problem I have with this store is they go in system and change your agreement from weekly
to monthly and lie and say we don't know how it happened. So they can charge you extra fees to call and pay over the phone. I might make a payment late but I do get it caught up. When I pay online. The customer service here at this store has really went down hill. Never had to deal with this before been doing business with them for years. But now will look some where else! I have called the 800 number. So after talking to them store has said they can't take what's due cause it's not full payment. Also lied and said system put it on monthly cause it didn't have a signed agreement for weekly! I'll add names soon of staff with recorded conversations and names.

A lady that works the one in Gonzales is very rude bad customer service

Awesome staff! Fast and friendly service! Been doing business For years and wouldn't go anywhere else. Keep up the great work.

Super friendly staff. Works with their customers. Wouldn’t go anywhere else.